Inside Presales Security Expert, Channel
At a glance
Mid-level Solutions & Sales Engineering role at Edel. Remote, Canada · full-time · CA$140,000–CA$171,000 OTE.
remoteroles summary, based on the employer's posting.
What you'll do
- Assess leads for technical fit before sales advances them
- Serve as the technical voice on sales calls, explaining product capabilities and integration to customers and partners
- Take the lead on technical problems for assigned accounts, coordinating with support to investigate and resolve them
- Train assigned customers after purchase on the technical side
What you bring
- At least three years in technical presales support as a sales or systems engineer
- Three years administering LAN, WAN or internet services
- Working knowledge of DNS, NFS, SMTP, HTTP and TCP/IP, plus the listed network security technologies and protocols
- Experience with encryption and authentication, strong presentation skills, and a bachelor’s degree or equivalent experience
Who this fits
This mid-level role suits someone who can cover technical presales and customer issues after a sale, working alongside an inside channel sales representative. You’ll work remotely from Montreal and must travel as needed to support selling.
From the employer
We are looking for an Inside Presales Security Expert to work closely with an Inside Channel Sales Representative in a defined territory. The Inside Presales Security Expert's main mission will be to support the sales organization in all technical matters regarding pre-sales, sales calls, and post-sales.
Responsibilities:
- Pre-sales - assist in qualifying sales leads from a technical standpoint.
- Sales calls - be the main technical resource on sales calls and answer/ educate the customer and partner on issues ranging from features, specifications and functionality to integration.
- Conversant with networking applications and solutions.
- Post-sales - be the lead technical contact for identified accounts for technical issues and will work closely with the technical support team to answer, elevate and resolve customer's technical issues.
- Provide assistance to identified customers with post-sales training.
Required Skills:
- 3 year’s experience in technical/pre-sales support as a sales or systems engineer
- 3 year’s experience in LAN/WAN/Internet services administration
- Solid understanding of DNS and NFS, SMTP, HTTP, TCP/IP
- Knowledge of the following technologies: Routing, Switching, VPN, LAN, WAN, Network Security, Intrusion Detection, and Anti Virus.
- Prove understanding in the following technologies and protocols: RADIUS, PKI, IKE, Certificates, L2TP, IPSEC, FIREWALL, 802.1Q, MD5, SSH, SSL, SHA1, DES, 3DES
- Experience with encryption and authentication technologies required
- Excellent presentation skills
- The Inside Presales Security Expert is required to customarily and regularly work outside of their office or home office engaged in selling, including travel as needed to make a sale.
Education:
- Bachelor’s degree or equivalent experience. Graduate Degree favorable
Fortinet strives to provide you and your family with a comprehensive benefits package. Benefits eligibility starts on your first day of hire and comprises of 100% company paid medical, dental, and vision coverage, including a Health Spending Account and a Personal Spending Account that gives you flexibility to spend where you need it the most. Our Employee & Family Assistance Plan (EFAP) offers you and your family access to various services like counseling, legal advice, mental health resources etc. We also provide critical illness, disability, and life insurance, as well as a Group Registered Retirement Savings Plan (RRSP) with a company match to help you save faster for retirement. We offer competitive Paid Time Off and flexible leave policies, including paid health days, to help you take care of yourself and your family members.
On-target earnings (OTE) for this full-time position is expected to be between $140,000- $171,000 annually. Wage ranges are based on various factors including the labour market, job type, and job level. Exact salary offers will be determined by factors such as the candidate’s subject knowledge, skill level, qualifications, and experience.
All roles are eligible to participate in the Fortinet equity program. Bonus eligibility is reviewed at time of hire and annually at the Company’s discretion.