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remoteroles

IT Engineer Helpdesk (Full time/Part time)

EUROPEAN DYNAMICS eurodyn.com Open · verified Oct 24, 2026
Remote Athens Thessaloniki Full-time Mid-level IT Support & Helpdesk

At a glance

Mid-level IT Support & Helpdesk role at EUROPEAN DYNAMICS. Remote, Greece · full-time.

Pay not stated IT Support & Helpdesk salary

RoleIT Support & Helpdesk
SeniorityMid-level
LocationAthens
WorkplaceRemote
EmploymentFull-time
PostedOct 1, 2026 · 3w ago
Also hiring inThessaloniki
Role brief

remoteroles summary, based on the employer's posting.

What you'll do

  • Respond to helpdesk tickets promptly and resolve requests raised through the support queue
  • Troubleshoot operational problems affecting applications hosted on Azure cloud services
  • Handle day-to-day ad hoc requests and other work assigned by your supervisor
  • Assist with tasks connected to DevOps work

What you bring

  • You can work remotely from an EU member state
  • You understand cloud technologies at a basic level
  • You can take on-call shifts at night and on weekends, responding only when a ticket is raised

Who this fits

This role suits an IT support engineer comfortable with Azure application issues and DevOps-related work. Remote work must be from an EU member state, and the job includes night and weekend on-call shifts. Full-time, part-time and freelance arrangements are available.

From the employer

Are you ready to join a dynamic team at EUROPEAN DYNAMICS? We are seeking a talented IT Engineer (Helpdesk), to join our expanding development teams.

Tasks:

The successful candidate responsibilities will include:

  • Responding promptly to helpdesk tickets;
  • Providing operational support for issues related to Azure cloud applications;
  • Handling daily ad hoc requests and other tasks as assigned by the supervisor;
  • Supporting DevOps-related tasks.

Requirements

Mandatory Qualifications:

  • Ability to work remotely from an EU Member State;
  • Availability for night and weekend on-call shifts. (On-call basis: the engineer is contacted only if a ticket is raised);
  • Basic understanding of cloud technologies;
  • Freelance and part-time engagement options are supported.

Benefits

We believe in rewarding talent and dedication. Here's what you can expect as part of our team:

  • Competitive full-time salary;
  • Private Health Coverage on the Company’s group program;
  • Flexible working hours, top - of - the Line tools, language courses, specialized trainings;
  • Top-of-the-Line Tools;
  • Professional Development: Benefit from language courses, specialized training, and continuous learning opportunities;
  • Career Growth: Work with some of the most innovative and exciting specialists in the industry;
  • Dynamic Work Environment: Thrive in a setting that offers challenging goals, autonomy, and mentoring, fostering both personal and company growth.

If you want an exciting challenge, work with some of the coolest technologies and enjoy your time doing it, then join us! Submit your detailed CV in English, quoting reference: (ITEH/10/26).

You may also consider all our other open vacancies by visiting the career section of our website (www.eurodyn.com) and follow us on Twitter (@EURODYN_Careers) and LinkedIn.

EUROPEAN DYNAMICS (ED) (www.eurodyn.com) is a leading European Software, Information and Communication Technologies company, operating internationally (Athens, Brussels, Luxembourg, Copenhagen, Berlin, Stockholm, London, Nicosia, Valetta, Vienna, Den Haag, Hong Kong, etc.) The company employs over 1100 engineers, IT experts and consultants (around 3% PhD, 36% MSc and 53% BSc). We design and develop software applications using integrated, state-of-the-art technology. Our current IT projects have a value exceeding 300 million EURO. EUROPEAN DYNAMICS is a renowned supplier of IT services to European Union Institutions, international organizations, European Agencies and national government Administrations in 40 countries and 4 continents.

As part of our dedication to the diversity of our workforce, we are committed to Equal Employment Opportunity without regard for race, colour, national origin, ethnicity, gender, disability, sexual orientation, gender identity, or religion.

EUROPEAN DYNAMICS (ED) adheres to the General Data Protection Regulation principles by applying its Privacy Policy as published at www.eurodyn.com/privacy. By submitting an application to this position and by sharing your personal data with ED, you acknowledge and accept its Policy and authorize ED to process your personal data for the purposes of the company's recruitment opportunities, in line with the Policy.

Opportunity

IT Support & Helpdesk work from LinkedIn, X, Reddit and Upwork, in one list.

Each morning you get everything that fits, strongest first.

IT Support & HelpdeskRemote

Find me work

By the team behind remoteroles.

Find me work
Opportunity

IT Support & Helpdesk work from LinkedIn, X, Reddit and Upwork, in one list.

Each morning you get everything that fits, strongest first.

Find me work

By the team behind remoteroles.