French Speaking Microsoft Technical Support Experts - Work In Greece
At a glance
Mid-level IT Support & Helpdesk role at Mercier Consultancy Group. Remote, Greece · full-time.
Pay not stated IT Support & Helpdesk salary
remoteroles summary, based on the employer's posting.
What you'll do
- Help French-speaking business and consumer users with Microsoft software and cloud services
- Troubleshoot difficult technical problems and work toward high-quality resolutions
- Record support conversations carefully to meet service-level requirements
- Coordinate with international teams on escalated cases and add useful solutions to internal knowledge resources
What you bring
- You speak and write French fluently or natively
- You hold an EU passport or permission to work in Greece
- You bring an interest in IT or experience in the field, along with strong troubleshooting skills
Who this fits
This mid-level support role suits someone comfortable assisting French-speaking customers with Microsoft products and complex technical issues. The job is based in Athens, Greece, and requires authorization to work there; relocation support is offered.
From the employer
French Speaking Microsoft Technical Support Experts
About Mercier Consultancy Group
Mercier Consultancy Group is a premier international staffing firm, recognized as a leader in delivering top-tier talent solutions across Europe's most dynamic industries. We bridge the gap between world-class professionals and industry-leading global brands by fostering long-term career growth and strategic partnerships.
Job Overview
We are currently seeking ambitious professionals for the French Speaking Microsoft Technical Support Experts position in Greece. This role offers an unparalleled opportunity to advance your IT career within a global tech ecosystem while enjoying the Mediterranean lifestyle through our exclusive jobs in Greece initiatives.
Key Responsibilities
- Provide expert technical assistance to enterprise and consumer clients regarding Microsoft software suites and cloud infrastructure.
- Diagnose and troubleshoot complex technical issues, ensuring high-quality resolution in the information technology (IT) sector.
- Maintain detailed documentation of technical interactions to ensure service level agreement (SLA) compliance.
- Collaborate with international cross-functional teams to resolve advanced escalations within the IT environment.
- Act as a primary point of contact for French-speaking clients, delivering a premium support experience.
- Stay updated on the latest Microsoft technologies to provide cutting-edge guidance and support.
- Contribute to internal knowledge bases to improve collective problem-solving capabilities within the IT department.
Requirements
- Native or fluent French (spoken and written) is mandatory for this role.
- Valid EU passport or a valid work permit for Greece.
- Proven interest or experience in the Information Technology (IT) industry.
- Strong problem-solving skills and a passion for technology troubleshooting.
- Excellent communication and interpersonal skills, essential for French-speaking jobs of this caliber.
Benefits
What We Offer
- Competitive Monthly Salary
- 2 Extra Salaries Per Year (13th and 14th salary)
- Monthly Performance Bonus
- Fully Paid Relocation Package (flight, transfer, and initial hotel stay)
- Comprehensive Fully Paid Training program
- Private Health Insurance coverage
- Relocation support and seamless integration into life in Greece
- And Much More...
Life in Greece
Embarking on a career in Greece offers more than just a job; it provides a unique cultural experience in one of the most historical and beautiful countries in the world. As you secure your future with our French Speaking Microsoft Technical Support Experts position in Greece, you will benefit from year-round sunshine, a vibrant social scene, and the legendary Mediterranean hospitality that makes Greece a top destination for expatriates.
Our comprehensive relocation package ensures that your transition to life in Greece is stress-free, allowing you to focus on your new IT career from day one. Enjoy the world-renowned gastronomy, pristine coastal landscapes, and the high quality of life that thousands of professionals enjoy daily when choosing jobs in Greece through Mercier Consultancy Group.
How to Apply
If you are ready to take the next step in your IT career and thrive in a professional, international environment, we invite you to apply now. Join the ranks of satisfied professionals who have advanced their careers with the help of Mercier Consultancy Group. We look forward to reviewing your application.
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