Account Manager (London)

Flosum Open · verified Oct 24, 2026

Remote London Manager Account Management

At a glance

Manager-level Account Management role at Flosum. Remote, United Kingdom · no salary stated · we estimate £56,250–£95,000.

Estimated pay

Flosum has not published a salary for this role. The figure below is our estimate, not theirs.

£56,250 – £95,000

What the middle half of mid-level account management roles in London paid, among postings that did state a salary.

Worked out from 16 postings that stated pay, median £81,000. Last updated Oct 23, 2026.

RoleAccount Management

SeniorityManager

LocationLondon

WorkplaceRemote

PostedJul 17, 2026 · 3mo ago

Role brief

remoteroles summary, based on the employer's posting.

What you'll do

Run enterprise accounts through post-sale reviews, renewals and expansions, building relationships with buyers, executives and internal champions
Find cross-sell and upsell openings, while partnering with customer success to improve adoption and account health
Lead executive reviews that turn platform data into business insights, and bring customer feedback and risks to product and leadership
Forecast renewal and expansion revenue in Salesforce each month and quarter, and work through contract negotiations and procurement

What you bring

At least six years in account management, sales or another quota-carrying B2B SaaS role
A record of meeting or beating enterprise renewal, retention and expansion goals on accounts worth at least $100K ACV
Experience managing complex accounts with multiple stakeholders, plus confidence in strategic discussions with senior executives
Strong commercial judgment to develop ROI cases for expansion, and working knowledge of Salesforce

Who this fits

This role suits an experienced B2B SaaS account manager who can grow enterprise accounts and work with executive buyers. It is based remotely in London.

From the employer

About Flosum

Flosum is a leading Salesforce-native DevOps platform that enables enterprises to manage and accelerate their Salesforce development lifecycle with security, compliance, and efficiency at scale. Built entirely on Salesforce, Flosum empowers teams to streamline releases, improve governance, and drive faster innovation.

Role Overview

We're looking for a driven, relationship-first Account Manager to own and grow a portfolio of enterprise accounts. You'll be the primary point of contact for a set of high-value customers — responsible for renewal, expansion, and long-term success. You'll partner closely with Sales, Customer Success, and Product to ensure our customers see measurable impact from our platform and grow with us over time.

Requirements

Own a portfolio of accounts, managing the post-sale lifecycle including QBRs, renewals, and expansions.

Build and maintain multi-threaded relationships across economic buyers, executives, and champions within each account.
Proactively identify upsell and cross-sell opportunities and drive net revenue retention above 120%.
Partner with Customer Success Managers to ensure product adoption, time-to-value, and health scores are on track and gross revenue retention above 93%.
Lead executive business reviews and translate platform data into business-relevant insights for C-suite stakeholders.
Forecast renewal and expansion revenue accurately in Salesforce on a monthly and quarterly basis.
Serve as the voice of the customer internally — surfacing product feedback, risks, and opportunities to Product and Leadership.
Navigate complex contract negotiations and procurement cycles with legal and finance stakeholders.

Required Qualifications

6+ years in Account Management, Sales, or a quota-carrying role in B2B SaaS
Demonstrated track record of meeting or exceeding GRR, NRR, upsell, and renewal targets on enterprise accounts ($100K+ ACV).
Strong executive presence — comfortable engaging VP and C-level stakeholders in strategic conversations.
Experience managing complex, multi-stakeholder accounts with long sales cycles.
Excellent written and verbal communication skills; ability to build trusted advisor relationships.
Strong commercial acumen — able to construct ROI narratives and business cases for expansion.
Experience working with SaaS platforms, preferably in the Salesforce ecosystem
Strong understanding of Salesforce (Admin, DevOps, or development lifecycle concepts preferred)

Preferred Qualifications