Microsoft 365 Optimization Specialist
At a glance
Mid-level Systems Administration role at Helpware. Remote, Mexico · full-time.
Pay not stated Systems Administration salary
remoteroles summary, based on the employer's posting.
What you'll do
- Tune Microsoft 365 administration and settings, while reviewing the policies and processes that govern its use
- Improve SharePoint Online sites, permissions and collaboration setups, and handle Microsoft Teams configuration
- Build and refine Power Automate workflows, then help configure and roll out Copilot and Copilot Studio
- Review security, access and environment settings; find repetitive tasks to automate and document your changes
- Work with IT Operations to assess current processes and put forward practical improvements
What you bring
- You have hands-on experience administering and improving Microsoft 365 environments
- You have administered SharePoint Online and Teams, with practical Power Platform knowledge focused on Power Automate
- You understand Microsoft 365 permissions, access controls, security and governance, and can spot improvement opportunities
- You can explain technical recommendations clearly in writing and conversation, with English at B2 level or above
Who this fits
This role suits a mid-level specialist focused on improving Microsoft 365 rather than handling daily infrastructure operations. You need to work during US time-zone hours and communicate in conversational English. The project is expected to run for at least six months.
From the employer
We are looking for a Microsoft 365 Optimization Specialist to support our IT Operations team with an ongoing Microsoft 365 optimization project. The role will focus on improving the use, management, and governance of Microsoft 365 services while the internal IT team continues to handle day-to-day infrastructure operations.
The ideal candidate will have hands-on experience with Microsoft 365 administration, SharePoint Online, Microsoft Teams, Power Platform, and automation tools. They will help optimize existing environments, improve workflows, strengthen governance, and support the adoption of Microsoft Copilot solutions.
Project Duration: 6+ months
Working Hours: US time zone
English Level: B2 or higher (conversational English required)
Responsibilities
- Support Microsoft 365 administration, configuration, and optimization initiatives.
- Review and improve Microsoft 365 governance, policies, and operational processes.
- Manage and optimize SharePoint Online sites, permissions, and collaboration structures.
- Support Microsoft Teams administration and configuration.
- Develop and optimize workflows using Power Platform, particularly Power Automate.
- Support the implementation, configuration, and adoption of Microsoft Copilot and Copilot Studio.
- Review and improve access management, security settings, and environment configurations.
- Identify opportunities to automate repetitive tasks and improve operational efficiency.
- Collaborate with the IT Operations team to assess existing processes and implement improvements.
- Document configurations, workflows, governance standards, and optimization recommendations.
Requirements
- Hands-on experience with Microsoft 365 administration and optimization.
- Experience with SharePoint Online and Microsoft Teams administration.
- Practical knowledge of Power Platform, particularly Power Automate.
- Familiarity with Microsoft Copilot and Copilot Studio.
- Understanding of Microsoft 365 security, access management, permissions, and governance.
- Experience reviewing existing environments and identifying opportunities for improvement.
- Strong analytical and problem-solving skills.
- Ability to document technical processes and communicate recommendations clearly.
- Conversational English at B2 level or higher.
- Availability to work in the US time zone.
Nice to Have
- Experience with Microsoft 365 governance frameworks and best practices.
- Knowledge of Microsoft Entra ID and identity and access management.
- Experience with Power Platform environment management and Data Loss Prevention (DLP) policies.
- Experience implementing AI-powered solutions or automating business processes using Microsoft Copilot.
- Relevant Microsoft certifications.
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