Operations Excellence Manager - W&L | 3PL
At a glance
Manager-level role at Iron Mountain. Remote, United States · full-time · $93,400–$124,500 base.
remoteroles summary, based on the employer's posting.
What you'll do
- Run Kaizen events, map value streams and redesign workflows to improve warehouse productivity, quality and speed
- Help launch new third-party logistics customers, open facilities and scale operations across North America
- Set and track shared KPIs and leadership routines tied to strategic and financial targets
- Coach site leaders and operations teams in Lean Six Sigma and structured problem-solving
What you bring
- At least five years in warehousing, fulfillment, distribution center operations or another listed supply-chain function
- You can lead operational launches and facility openings while working directly with customers
- You understand Lean Six Sigma, value stream mapping, Kaizen facilitation and process redesign
Who this fits
This role suits an operations improvement leader who can connect process changes to business results and coach site teams. It is remote in Southern California and requires substantial travel, stated as fifty to seventy-five percent. The listing favors a Green or Black Belt or PMP, but presents those credentials as preferred rather than required.
From the employer
At Iron Mountain we know that work, when done well, makes a positive impact for our customers, our employees, and our planet. That’s why we need smart, committed people to join us. Whether you’re looking to start your career or make a change, talk to us and see how you can elevate the power of your work at Iron Mountain.
We provide expert, sustainable solutions in records and information management, digital transformation services, data centers, asset lifecycle management, and fine art storage, handling, and logistics. We proudly partner every day with our 225,000 customers around the world to preserve their invaluable artifacts, extract more from their inventory, and protect their data privacy in innovative and socially responsible ways.
Are you curious about being part of our growth story while evolving your skills in a culture that will welcome your unique contributions? If so, let's start the conversation.
Iron Mountain is seeking a vision-driven Operations Excellence Manager - W&L | 3PL to join our Warehouse & Logistics Operations team.
In this high-impact role, you will play a central part in championing continuous improvement and driving launch success across our third-party logistics network. You will have the opportunity to partner directly with key external clients and site leaders, embedding Lean principles and optimizing process workflows to elevate operational performance. Here, your leadership and continuous improvement expertise will directly shape the productivity, quality, and velocity of our growing warehousing and logistics footprint.
What You’ll Do (Responsibilities)
In this role, you will:
- Drive Process Optimization: Lead continuous improvement initiatives, Kaizen events, and value stream mapping to eliminate inefficiencies and enhance productivity, quality, and velocity across facilities.
- Support Business Launches: Partner with cross-functional stakeholders to support new 3PL customer launches, facility startups, and operational scale-ups across North America.
- Standardize Performance Frameworks: Establish, monitor, and refine standardized KPIs and leadership standard work aligned with strategic and financial goals.
- Cultivate a Continuous Improvement Culture: Mentor and coach site leaders, operational teams, and developing practitioners in Lean Six Sigma methodologies and structured problem-solving.
What You’ll Bring (Skills & Qualifications)
The ideal candidate will have:
- 5+ years of experience in warehousing, fulfillment, distribution center operations, supply chain, or third-party logistics (3PL).
- Strong knowledge of Lean Six Sigma principles, value stream mapping, Kaizen facilitation, and process redesign techniques (Lean Six Sigma Green/Black Belt or PMP preferred).
- Proven experience owning operations launch support, facility startups, and direct customer-facing initiatives.
- Demonstrated financial and analytical acumen with the ability to connect operational improvements directly to business outcomes.
What We Offer (Benefits)
- Location: Remote Southern CA (with 50-75% travel requirement)
- Flexible work options to support work–life balance.
- Comprehensive health, wellness, and retirement plans.
- Opportunities for continuous learning and professional growth.
Ready to raise the standard and drive the future of logistics excellence? Apply today to start your journey with Iron Mountain.
Reasonably expected salary range: $93,400.00 - $124,500.00
Please note that an employee's starting salary may vary based on a variety of factors. Where State, Municipal, Provincial, Territorial or other legal minimum wages exceed the federal minimum wage, employees are entitled to the higher rate.
Category: Operations Group
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