Industry Solutions, Principal

About the Company

Why We Built Lyric: Supply chains are more critical and complex than ever. Every day, large enterprises navigate trillions of possible decisions that could impact the bottom line. Powerful algorithms and AI can address these problems, yet most organizations struggle to leverage supply chain AI at scale. The current SCM technologies are either rigid, limited-scope point solutions or custom solutions built in-house, which demand immense expertise and investment.

That is…until now.

Enter Lyric: Lyric is an enterprise AI platform built specifically for supply chains, offering the best of both worlds:

• Out-of-the-box AI solutions for optimizing networks, allocating inventory, scheduling routes, planning fulfillment capacity, promising orders, propagating demand, building predictions, analyzing scenarios, and more, plus

• A platform-first approach that empowers both business and technical users with end-to-end product composability, leveraging no-code tools, their own code, or even forking our code to build and refine supply chain decision intelligence

With Lyric, enterprises no longer have to choose between flexibility and speed, they get both.

The Mission: We’re building a new era in supply chain with the team best equipped to lead it. With over 20 years at the intersection of supply chain and algorithms, we developed a deep conviction that global supply chains needed something like Lyric. Since our inception in December 2021, that conviction has been validated time and time again.

Today, a growing number of Fortune 500 companies, including Smurfit WestRock, Estée Lauder, Coca-Cola, and more, are innovating on their own terms with Lyric. We can’t wait to see what our customers, both current and future, are empowered to build with us next. Come build with us!

About the role

As an Industry Solutions Principal at Lyric, you will join us at a pivotal moment in our growth journey. Reporting directly to our Head of Solution Design, you'll partner with our GTM team to drive technical wins and establish Lyric as the vendor of choice in competitive sales cycles. This role combines deep supply chain planning expertise with hands-on technical execution. You'll partner with Sales, Product, and customers to design and articulate how Lyric's platform solves complex operational problems, ensuring technical clarity, solution feasibility, and alignment to pre-agreed value drivers. The ideal candidate will thrive at the intersection of technical understanding of modern data pipelines and AI/ML capabilities, business and solution understanding of supply chain processes, and commercial experience supporting enterprise sales cycles.

What you’ll do

• Drive Technical Wins: Lead solution design, demos, and POVs with prospects and customers to secure technical wins and wow our customers in competitive cycles.

• Create Industry Playbooks: Develop repeatable GTM plays for your 1-2 industry verticals, including personas, discovery questions, competitive positioning, and value propositions.

• Shape Messaging: Partner with Product and Marketing to translate technical capabilities into business outcomes and industry-specific points of view.

• Enable GTM Teams: Equip Sales, Solutions, and Customer Success with tools, playbooks, training and for high-impact conversations.

• Engage Executives: Participate in executive meetings and key pursuits to validate solution fit and shape deal strategy.

• Represent Lyric: Speak at industry events and customer forums as a thought leader.

Who you are

• Experienced Solutions Expert: 12-15+ years in Consulting, Supply Chain Operations, or Go-to-Market Strategy roles in supply chain technology or supply chain technology consulting companies.

• Industry Fluent: Deep understanding of at least two core verticals relevant to Lyric’s target markets.

• Technical Proficiency: Strong understanding of modern data pipelines, ETL processes, analytics, and emerging AI/ML capabilities.

• Commercial Experience: Proven track record supporting enterprise sales cycles, demos, solution design, POVs, and implementation scoping.

• Analytical Storyteller: Ability to translate customer needs into solution architectures and communicate value clearly to both technical and executive audiences.

• Builder Mentality: Skilled at creating repeatable frameworks and solutions that scale in fast-paced environments.

• Executive Presence: Ability to build trust with customers and articulate complex solutions with clarity.

If you are a talented and experienced solutions expert who is looking to join a fast-growing startup, we encourage you to apply!

Location: Remote - US. Some travel is required.

Compensation: The total cash compensation range for this position is $175,000 - $315,000 in on-target earnings. Base cash will be determined based on years of experience, location, and capability, with an additional variable compensation that is earned based on individual & business performance. You will also have the opportunity to receive equity in Lyric.