Business Systems Analyst V

Exemption Status:

United States of America (Exempt)

Exemption Status:

$110,982 - $155,376 - $199,769

“Pay scale information is not necessarily reflective of actual compensation that may be earned, nor a promise of any specific pay for any selected candidate or employee, which is always dependent on actual experience, education, qualifications, and other factors. A full review of our comprehensive pay and benefits will be discussed at the offer stage with the selected candidate.”

Verdegard is looking for extraordinary people to join our team!

Why join Verdegard? Because our success is dependent on you; innovative professionals with top notch skills who thrive on opportunity, high performance, and teamwork. We look for individuals who want to work on a team that cares about making a difference in the value of healthcare.

Job Description

Summary

The Business Systems Analyst is a liaison between end-users/clients and the Information Technology department. The position is responsible for reviewing, analyzing, and evaluating business systems and user needs. Formulates systems to parallel overall business strategies. Writes detailed description of user needs, program functions, and steps required to develop or modify computer programs.

The level five (5) position relies on experience and judgment to plan and accomplish goals. A wide degree of creativity and latitude is expected.

Essential Duties and Responsibilities include the following. Other duties may be assigned.

• Interviews end-users/customers to define business requirements for complex software modifications and enhancements. Meets with external clients to discuss enhancement requests as needed.

• Translates business requirements by reviewing, analyzing and evaluating needs into functional specifications. Coordinates and responds to requests for changes from original specifications.

• Facilitates design sessions with the business and technical resources to ensure that the solutions meets the needs of the business. Consults with technical teams on design and database issues. Offers recommendations and suggestions for process improvements to optimize MedImpact Health & Wellness’s systems.

• Defines and documents requirements business rules to assist in the development of software specifications to include system requirements, flow charts, report mock-ups, and business rules.

• Drives and/or leads projects to completion and maintains accountability for assigned projects. Develops project plans, prioritizes project tasks, and provides regular status updates on project progress to management and stakeholders.

• Develops business processes that ensure developed application meets all project requirements. Ensures that projects are completed on time, accurately defined specifications and within budget.

• Performs quality control checks on software before it is released to the QA department. Provides support to software development and QA staff as needed.

• Independently handles, prioritizes and manages multiple-complex Service Requests (SR’s) throughout entire software development life cycle. Handles software release management of designated applications.

• Utilizing technical and business knowledge of MedImpact Health & Wellness supported products, provides technical consultation services to customers relating to the company’s business processes, system requirements, and other technical issues.

• Writes, process diagrams/guides, user guides and manuals, for internal/external audiences. Translates technical information into clear, consistent and accurate user communication. Analyzes information needs in order to propose effective designs and develop usable content.

• Mentors less experienced Business Systems Analysts.

Supervisory Responsibilities

No supervisory responsibilities

Education and/or Experience

BS/BA and 8+ years’ experience or equivalent combination of education and experience, and 4 years of SME in respective areas

Computer Skills

To perform this job successfully, an individual should have knowledge of: Visio, Golden 32, Securt CRT Design software and Microsoft Office (Outlook, Word, Excel, PowerPoint, Access) and Unified Modeling Language; Oracle database; JAVA, On-line transaction processing (OLTP), AIX/Solaris and integrated development platforms. Familiar with relational databases and client server concepts.

Certificates, Licenses, Registrations

None required. Certified Business Analysis Professional (preferred)

Other Skills and Abilities

• Working knowledge of software development life cycle (SDLC)

• Solid business and technical understanding of supported MedImpact Health & Wellness products and services.

• Knowledge of Business Analysis Best Practices (BABOK)

• Business Process Management techniques

• Excellent project planning skills (quality, project scope and information management)
• Negotiation and influencing skills
• Business requirements gathering and elicitation techniques
• Use Case Modeling & Solutions requirements
• Activity and Swim Lane Diagrams
• Change and conflict management skills
• Leading and facilitating meetings
• Good interpersonal and communications skills(written/verbal)
• Interviewing skills to understand customer needs

Reasoning Ability

• Ability to apply common sense understanding to carry out simple one- or two-step instructions. Ability to deal with standardized situations with only occasional or no variables.

Mathematical Skills

• Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent and to draw and interpret bar graphs.

Language Skills

• Ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization.

Competencies To perform the job successfully, an individual should demonstrate the following competencies:

Composure

Decision Quality

Organizational Agility

Problem Solving

Customer Focus

Drive for Results

Peer Relations

Time Management

Dealing with Ambiguity

Learning on the Fly

Political Savvy

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to sit and talk or hear. The employee is regularly required to stand; walk; use hands to finger, handle, or feel and reach with hands and arms. The employee must occasionally lift and/or move up to 25 pounds. Ability to maintain clear near visual acuity at approximately 20 inches or less (i.e., “close vision”) to accurately read fine print, view computer screens, and handle small objects. Requires adequate color vision and depth perception to support safety and precision in detail-oriented tasks.

Work Environment

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

This position may regularly be exposed to or encounter moving mechanical parts, high, precarious places, fumes, or airborne particles, toxic or caustic chemicals, outdoor weather conditions, risk of electrical shock or vibration. The noise level in the work environment is usually moderate (examples: business office with computers and printers, light traffic).

Work Location

This position works on-site at the San Diego Headquarters or other company location (or from a remote location with management approval based on business requirements). Must provide adequate support to internal clients; be available for regular interactions and coordination of work with other employees, colleagues, clients, or vendors; as well as be available to facilitate effective decisions through collaboration with stakeholders.

Working Hours

This is an exempt level position requiring the incumbent to work the hours required to fully accomplish job responsibilities and meet deadlines for work deliverables. The individual must have the flexibility to work beyond traditional hours and be able to work nights, weekends or on holidays as required. Work hours may be changed from time to time to meet the needs of the business. Typical core business hours are Monday through Friday from 8:00am to 5:00pm.

Travel

This position may require domestic travel.

The Perks:

• Medical / Dental / Vision / Wellness Programs

• Paid Time Off / Company Paid Holidays

• Incentive Compensation

• 401K with Company match

• Life and Disability Insurance

• Tuition Reimbursement

• Employee Referral Bonus

MedImpact, is a privately-held pharmacy benefit manager (PBM) headquartered in San Diego, California. Our solutions and services positively influence healthcare outcomes and expenditures, improving the position of our clients in the market. MedImpact offers high-value solutions to payers, providers and consumers of healthcare in the U.S. and foreign markets.

Equal Opportunity Employer, Male/Female/Disabilities/Veterans

OSHA/ADA:

To perform this job successfully, the successful candidate must be able to perform each essential duty satisfactorily. The requirements listed are
representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Disclaimer:

The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified.