Field Application Engineer
Novanta Open At a glance
Mid-level role at Novanta. Remote, United States · full-time · $100,795–$125,000 base.
remoteroles summary, based on the employer's posting.
What you'll do
- Guide customers through technical questions before and after purchase of Tool Changer and Material Removal products
- Join sales visits to uncover customer needs and help close opportunities with product expertise
- Show product capabilities with robot demonstrations and presentations at customer sites and industry events
- Create robot-based applications for ATI products, then share them through videos and application notes
- Resolve customer technical problems, manage support cases in Salesforce and contribute to process improvements
What you bring
- A bachelor's degree in mechanical, controls or another related engineering discipline
- Fluency in both Spanish and English
- Three to five years in an engineering position, preferably within automation
- Knowledge of mechanical systems and manufacturing processes, plus experience with SolidWorks and MS Office
Who this fits
This remote, field-based role is suited to an engineer who can work independently and communicate effectively with customers and teammates. The position is based in Texas and covers the United States and Mexico, with travel reaching up to forty percent.
From the employer
Build a career powered by innovations that matter! At Novanta, our innovations power technology products that are transforming healthcare and advanced manufacturing—improving productivity, enhancing people’s lives and redefining what’s possible. We create for our global customers engineered components and sub-systems that deliver extreme precision and performance for a range of mission-critical applications—from minimally invasive surgery to robotics to 3D metal printing.
Novanta is one global team with over 26 offices located in The Americas, Europe and Asia-Pacific. Looking for a great place to work? You have found it with a culture that embraces teamwork, collaboration and empowerment. Come explore Novanta.
This position is part of Novanta’s ATI Industrial Automation business unit. ATI is the world’s leading developer of robotic end of arm technologies. ATI end-effectors enhance productivity and flexibility of robotic and automated solutions across a wide spectrum of industries through capabilities such as automatic tool changing, force-torque sensing, material removal, and more. Since 1989, their commitment to engineering excellence, superior quality, and customer-focused support drives them to innovate and continuously improve the most reliable automated solutions available.
Summary
ATI Industrial Automation is seeking a dynamic, proactive and bilingual (Spanish speaking) Field Application Engineer to manage our Tool Changer and Material Removal product lines. This role is a perfect fit for an individual with a strong foundation in engineering principles and a passion for robotics and automation. It is a remote field based role in Texas covering the US and Mexico.
Primary Responsibilities
Provide product technical support to customers in the pre-sale and post-sale process
Accompany sales personnel on customer visits to identify new opportunities and assist in closing sales by providing technical expertise and product knowledge.
Conduct product demonstrations using Robots and presentations to showcase product capabilities at tradeshows, conferences, and customer sites.
Develop novel applications for ATI products using Robots and publish videos and application notes
Troubleshoot technical issues and provide solutions to customers in a timely fashion.
Use Salesforce for case management and customer support.
Participate in continuous improvement initiatives to drive product and process innovation.
Required Experience, Education, Skills, Training and Competencies
Bachelor’s degree in mechanical, Controls, or related Engineering discipline.
Spanish and English fluency.
3 to 5 years of experience in an engineering role, preferably in the automation industry.
Strong understanding of mechanical systems and manufacturing processes.
Experience and familiarity with Robot (Fanuc, ABB, Kuka, etc.) programming is desirable.
Experience with SolidWorks and MS Office Suite.
Excellent problem-solving skills and the ability to work independently.
Strong communication and interpersonal skills to effectively interact with team members and clients.
Travel Requirements
Up to 40% in the United States and Mexico
Compensation
The salary range for this position is $100,795 to $125,000 annually based on full-time employment. Compensation offers are determined based on a variety of factors, including but not limited to location, relevant skills, training, experience, and education.
Certain positions may be eligible for performance-based incentive compensation and/or long-term incentive programs. Incentive eligibility and structure may vary depending on the applicable plan and may be discretionary or non-discretionary.
Novanta supports all aspects of employees' well-being. This position offers a comprehensive benefits package, including medical, financial, and other programs designed to support quality of life.
Novanta is proud to be an equal employment opportunity and affirmative action workplace. We consider all qualified applicants without regard to race, color, religion, sex (including pregnancy), sexual orientation, gender identity or expression, national origin, military and veteran status, disability, genetics, or any other category protected by federal law or Novanta policy.
Please call +1 781-266-5700 if you need a disability accommodation for any part of the employment process.
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