Application Specialist - Europe
At a glance
Mid-level IT Support & Helpdesk role at PaxeraHealth. Remote · full-time.
Pay not stated IT Support & Helpdesk salary
remoteroles summary, based on the employer's posting.
What you'll do
- Show clients and prospects how the medical imaging software works through remote and face-to-face demos and presentations
- Train customers and distributors, and answer their software questions online or at their sites
- Build webinar and workshop materials, including presentations, videos and practical training resources
- Turn client feedback into useful input for development, product management and quality assurance teams
- Maintain software guides and support content, and help customers get products set up
What you bring
- A degree in radiology, biomedical engineering or a similar discipline
- At least two years demonstrating or teaching in a related field, both remotely and in person
- Radiology technology or comparable clinical experience, with a solid grasp of medical imaging
- Strong presentation and sales skills, plus the ability to explain complex technical information
Who this fits
This role suits someone based in Europe who can combine clinical imaging knowledge with customer training and product support. You’ll travel occasionally for client demonstrations and trade shows, and work with clients across Europe, the Gulf region and Asia.
From the employer
Looking for an exciting challenge? A change in pace using your technical/imaging skill to demo and train others?
PaxeraHealth Corp. now has a need for an Applications Specialist to join our talented team of individuals as. We seek a talented and qualified professional who will embrace our culture of excellence, service and integrity. This person will perform pre/post-sales presentations, training and support of our medical imaging software to our clients in Zones 3, (including Europe, the Gulf region and Asia).
PaxeraHealth is one of the best and brightest medical solutions companies to work for. We develop technologies that help manage millions of medical images every year. We’re actively involved in shaping the industry and transforming technologies so radiologists and clinicians have what they need.
The position is for someone who is located in Europe, and requires someone who is energetic and wants to be involved in a fast paced and exciting environment with growth potential.
SUMMARY:
This position serves as a software expert to the organization’s clients and team members for the front-end application side of PaxeraHealth software including Picture Archiving and Communications Systems (PACS). As such, the Clinical Applications Specialist is responsible for performing pre- and post-sales remote and in person demonstrations, presentations, training, and support of PaxeraHealth products and maintaining up-to-date documentation for such software.
RESPONSIBILITIES:
- Conducts webinars and workshops to demonstrate and provide pre-sales and technical expertise to potential and current clients as it relates to PaxeraHealth applications.
- Creates presentations, videos and other training materials as required for webinars, workshops and training sessions.
- Serves as a software support to clients and internal team members.
- Interfaces between clients/potential clients and company development team, skillfully forwarding pertinent suggestions and ideas to development for inclusion in future enhancements of software.
- Participates in the product development process. (As Application Specialist, you will gain unique insight into the needs and issues facing clients which is knowledge that is part of the important feedback loop to the product management and quality assurance teams identifying product gaps and ensuring high quality deliverables.)
- Develops and manages software documentation and technical support content including user manuals, video-based tutorials and training tools.
- Helps with the product setup process as well as provides product presentations to customers and visitors during trade shows.
- Provides technical support and training for clients and distributors, remotely and on-site.
- Attends conferences and exhibitions, meets with current and potential clients and demonstrates PaxeraHealth medical imaging solutions.
QUALIFICATIONS:
- Experience as a radiology technologist or in similar clinical role. A deep understanding of medical imaging and the challenges faced by professionals in this industry.
- A Bachelor’s degree in Radiology, Biomedical Engineering or similar field is required.
- 2 years of demonstration or training experience (both remote and in-person) in similar field, preferably with a software organization.
- Must be technologically proficient.
- Strong presentation skills with sales ability
- Ability to absorb and convey highly technical information.
- A hands-on and customer-centric approach.
- Must be able to travel to demonstrate to clients and to trade shows on occasion.
- Good time management skills and ability to prioritize tasks.
- Ability to work as part of a team.
- Proficient in Microsoft Office Suite and information technology.
What We Offer in Return:
- A Competitive Wage/Salary!
- Working for a rapidly growing company in the dynamic healthcare technology field!
- Work with an outstanding and dedicated team of Sales, IT, Marketing, and Administrative professionals who are committed to our company’s growth
- Work for a company whose values include: Integrity, Hard Work, Exceptional Service and Innovation
Come Join Our team!
If interested in this exciting opportunity to work for a company with tremendous growth potential, one which embraces diversity, offers a respectful, friendly work environment, yet one charged with the energy and excitement, please send your resume with salary requirements now! Don’t miss out on this great opportunity.
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