Product Owner / Service Designer (Mid level) - 4.5 Months - Remote - Octopus
At a glance
Mid-level Product Management role at robusta. Remote, Egypt.
Pay not stated Product Owner salary
remoteroles summary, based on the employer's posting.
What you'll do
- Set product direction, manage competing priorities and help move product initiatives through delivery
- Explore user needs and business challenges, then identify where services could improve
- Run journey-mapping and service-blueprinting sessions to shape workflows
- Turn business and user input into product requirements, then rank backlog work by value and user impact
- Bring stakeholders together, improve operational workflows and document service design decisions
What you bring
- A bachelor's degree in business, design, information systems, engineering or a related area
- Three to five years in product ownership, service design, UX design, business analysis or a related role
- You have handled product requirements, prioritization and stakeholder alignment
- You understand service design, customer journey mapping and user-centered design, and have worked with Agile teams
Who this fits
This mid-level role suits someone who can combine product ownership with service design and turn complex business needs into clear solutions. You’ll need to facilitate discussions, communicate decisions and work independently in a remote setting. The engagement is remote from Egypt and lasts four and a half months.
From the employer
Octopus by RTG is the tech hiring and outsourcing arm of Robusta Technology Group, dedicated to connecting exceptional tech talent with top-tier organizations across the MENA, GCC, Europe, the US, and Canada. We specialize in building strong, long-term partnerships between skilled professionals and innovative companies. Our mission is to empower growth, innovation, and excellence by matching the right talent with the right opportunities.
We are seeking a Product Owner / Service Designer (Mid-Level) to support product ownership and service design activities within a remote project environment. The role will be responsible for translating user needs, business objectives, and operational requirements into clear product direction and actionable solutions.
The ideal candidate will lead service design initiatives, facilitate journey mapping activities, define and prioritize product requirements, align stakeholders, and support the creation of efficient operational workflows. This role requires a balance of strategic thinking, customer-centric design, and strong execution skills to ensure successful delivery of product outcomes.
Key Responsibilities
- Lead product ownership activities, including defining product vision, managing priorities, and supporting delivery of product initiatives.
- Conduct service design activities to identify user needs, business challenges, and opportunities for improvement.
- Facilitate customer journey mapping, service blueprinting, and workflow definition sessions.
- Gather, analyze, and translate business and user requirements into clear product requirements and actionable deliverables.
- Manage and prioritize product backlogs based on business value, user impact, and project objectives.
- Collaborate with cross-functional teams, including business stakeholders, designers, developers, and operational teams.
- Ensure alignment between stakeholders through effective communication, workshops, and decision-making processes.
- Define and optimize operational workflows to improve service efficiency and user experience.
- Support continuous improvement by analyzing feedback, identifying gaps, and recommending enhancements.
- Document processes, requirements, user journeys, and service design outputs.
Requirements
- Bachelor’s degree in Business, Design, Information Systems, Engineering, or a related field.
- 3–5 years of experience in product ownership, service design, UX design, business analysis, or related roles.
- Proven experience managing product requirements, prioritization, and stakeholder alignment.
- Strong understanding of service design methodologies, customer journey mapping, and user-centered design principles.
- Experience working with Agile methodologies and cross-functional delivery teams.
- Ability to translate complex business needs into structured solutions and clear product requirements.
- Strong facilitation, communication, and presentation skills.
- Analytical mindset with strong problem-solving capabilities.
- Ability to work independently and effectively in a remote environment.
- Experience with digital products, platforms, or service transformation projects is preferred.
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