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Software QA and Support Engineer (Remote)

SOLV Energy Open
Remote United States Bend Full-time Mid-level IT Support & Helpdesk

At a glance

Mid-level IT Support & Helpdesk role at SOLV Energy. Remote, United States · full-time · $104,560–$130,700 base.

SalaryStated by SOLV Energy
$104,560 – $130,700
Base salary for this role, in USD per year, as published in the posting.
RoleIT Support & Helpdesk
SeniorityMid-level
LocationUnited States
WorkplaceRemote
EmploymentFull-time
Base pay$104,560–$130,700
PostedNov 13, 2026
Also hiring inBend
Role brief

remoteroles summary, based on the employer's posting.

What you'll do

  • Build and maintain automated tests, using AI tools to speed up test writing, failure investigation and debugging
  • Plan coverage for changing systems such as file ingestion, mapping and analytics, then run functional and regression checks
  • Write test cases and check code updates against product requirements, including exploratory and negative testing
  • Fix defects in the existing codebase and provide Tier 2 support by triaging issues or escalating reproducible reports
  • Use test outcomes, support patterns and Datadog user journeys to identify product changes and root causes

What you bring

  • At least seven years of software QA experience, plus a relevant degree or equivalent experience
  • You have built test automation hands-on and can make changes within an existing codebase
  • You can program in a modern language and have practical experience with AI-assisted development or testing
  • You bring experience validating software against requirements, troubleshooting user issues and using Jira, Confluence and Git
  • You can explain technical issues clearly to engineering teams and business or field users

Who this fits

This role suits an experienced QA engineer who can work independently across testing, defect fixes and software support. It is remote in the U.S., with a hybrid option requiring regular office presence in San Diego or Bend. Applicants must be authorized to work in the U.S. without current or future employer sponsorship.

From the employer

SOLV Energy is a leading provider of infrastructure services to the power industry, designing, building and maintaining utility scale solar, battery storage and high voltage substation projects nationwide.

Job Description Summary:

SOLV Energy is looking for a QA Engineer to join our Software Engineering team and contribute to the build-out of our test automation. Our goal is a fast, thorough, AI-assisted QA process. You'll own that effort, fix bugs, and turn what you learn from testing and support into clear direction for our product team.

Our Software Engineering team builds custom software for utility-scale solar: construction management, data monitoring, analytics, and reporting. The testing challenges are varied and complex. They also span a stack that runs from TypeScript/React web apps and iOS and Android mobile apps to a Rust sensor-data pipeline, Python analytics, and optimization tools. Experience in solar or energy isn't required. We care more about how you approach complex problems.

This role is fully remote, or hybrid with regular office presence in San Diego, CA or Bend, Oregon. Specific location details and expectations will be discussed during the interview process.

Job Description:

*This job description reflects management's assignment of essential functions; it does not prescribe or restrict the tasks that may be assigned

Position Responsibilities and Duties:

  • Achieve an expert-level understanding of our custom software: its features, design intent, integrations with other business platforms, and how field and business users rely on it
  • Design, build, and maintain our test automation
  • Use AI tools (e.g. Claude Code) to accelerate test creation, failure triage, and debugging, and push the capabilities of the team's AI-assisted workflows
  • Develop test strategies for complex, evolving systems, including file ingestion, mapping, and analytics
  • Collaborate with other QA team member(s) to plan and execute functional, regression, negative, and exploratory testing
  • Write test cases and verify code changes against product requirements
  • Prioritize and manage testing work independently using Jira, team tools, and release timelines
  • Diagnose and fix defects yourself, working locally with Git and submitting changes through the team's standard code review and release process
  • Provide Tier 2 support for our custom software: triage issues, resolve where possible, and escalate with clear, reproducible bug reports
  • Use testing results, support trends, and usage data (such as user journeys in Datadog) to show the product team what needs to change and where root causes lie
  • Document known fixes and testing practices in the team wiki
  • Complete other responsibilities as assigned

Minimum Skills or Experience Requirements:

  • B.S. in Engineering, Computer Science, or related field, or equivalent experience
  • 7+ years of software QA experience
  • Hands-on experience designing and building test automation, not only maintaining existing frameworks
  • Proficiency in at least one modern programming language, and a track record of learning new ones
  • Experience making code changes in an existing codebase
  • Practical experience using AI-assisted development or testing tools
  • Experience testing software applications, identifying bugs, and validating features against product requirements
  • Proficiency in Jira, Confluence, and Git
  • Experience providing software support, including triage and troubleshooting
  • Clear, concise communication with technical and non-technical stakeholders, such as software engineering, field, and business leadership

Preferred Skills:

  • Evidence of solving complex technical problems end to end
  • A track record of learning new technologies, domains, and languages, and growing in scope over your career
  • Experience building tools or systems from scratch where none existed
  • Experience testing data pipelines, analytics, or systems whose expected results change over time
  • Critical thinking about how systems fail: finding root causes, not just symptoms
  • Autonomy within a lean, fast-paced team

Applicants must be legally authorized to work in the U.S. without requiring employer sponsorship now or in the future.


SOLV Energy Is an Equal Opportunity Employer 

At SOLV Energy we celebrate the power of our differences. We are committed to building diverse, equitable, and inclusive workplaces that improve our communities. SOLV Energy prohibits discrimination and harassment of any kind against an employee or applicant based on race, color, age, religion, sex, sexual orientation, gender identity or expression, marital status, national origin, or ethnicity, mental or physical disability, veteran status, parental status, or any other characteristic protected by law. 


Benefits:

Employees (and their families) are eligible for medical, dental, vision, basic life and disability insurance. Employees can enroll in our company’s 401(k) plan and are provided vacation, sick and holiday pay.


Compensation Range:

$104,560.00 - $130,700.00

Pay Rate Type:

Salary


Please be aware that all official communications from SOLV Energy will come exclusively from email addresses ending in @solvenergy.com. Any emails originating from other domains should not be considered affiliated with or authorized by our organization.


SOLV Energy does not accept unsolicited candidate introductions, referrals or resumes from third-party recruiters or staffing agencies. We require all third-party recruiters to communicate exclusively with our internal talent acquisition team. SOLV Energy will not pay a placement fee to any third-party recruiter or agency that has not coordinated their recruiting activity with the appropriate member of our internal talent acquisition team.


In addition, candidate introductions or resumes can only be submitted to our internal talent acquisition recruiting team if a signed vendor agreement is already on file and the third-party recruiter or agency has received formal instructions from our internal talent acquisition team to submit candidates for a particular job posting.


Any unsolicited candidate introductions, referrals or resumes sent by third-party recruiters to SOLV Energy or directly to any of our employees, or received through our website or career portal, will be considered property of SOLV Energy and will not be eligible for a placement fee. In the event a third-party recruiter submits a resume or refers a candidate without a previously signed vendor agreement, SOLV Energy explicitly reserves the right to pursue and hire the candidate(s) without financial liability to such third-party recruiter.


Job Number: J14036

If you’re interested in a meaningful career with a brighter future, join the SOLV Energy Team.

Opportunity

IT Support & Helpdesk work from LinkedIn, X, Reddit and Upwork, in one list.

Each morning you get everything that fits, strongest first.

IT Support & HelpdeskRemote$100k+

Find me work

By the team behind remoteroles.

Find me work
Opportunity

IT Support & Helpdesk work from LinkedIn, X, Reddit and Upwork, in one list.

Each morning you get everything that fits, strongest first.

Find me work

By the team behind remoteroles.