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Epic Application Analyst Senior (S)

Ssmh ssmhealth.com Open · verified Oct 24, 2026
Remote United States Full-time Senior IT Support & Helpdesk

At a glance

Senior IT Support & Helpdesk role at Ssmh. Remote, United States · full-time · no salary stated · we estimate $104,988–$145,150 across the United States.

Estimated pay

Ssmh has not published a salary for this role. The figure below is our estimate, not theirs.

$104,988 – $145,150
What the middle half of senior IT support & helpdesk roles in the United States paid, among postings that did state a salary.
Worked out from 360 postings that stated pay, median $126,100. Last updated Oct 24, 2026.
RoleIT Support & Helpdesk
SenioritySenior
LocationUnited States
WorkplaceRemote
EmploymentFull-time
PostedSep 29, 2026 · 3w ago
Role brief

remoteroles summary, based on the employer's posting.

What you'll do

  • Turn business needs into workflow and build specifications for Epic configuration changes, with a focus on Radiant breast imaging
  • Assess Epic software updates for their effects on imaging teams and recommend technical or process changes
  • Build complex Epic functions, including application tables and reports
  • Lead test-script updates, resolve difficult application issues, and keep Epic systems maintained
  • Organize technical requirements with data, diagrams, and flowcharts to support decisions

What you bring

  • At least five years working with Epic functionality, design, configuration, and technical environment concepts
  • Hands-on experience creating Epic builds
  • Epic certification or accreditation in at least one module
  • A computer science degree or related education, or equivalent combined education and experience

Who this fits

This senior role suits an Epic analyst with strong build experience who can guide testing and help resolve complex issues. The position is remote in the United States, with a Wisconsin remote designation, and follows a day shift for forty hours each week.

From the employer

It's more than a career, it's a calling.

WI-REMOTE

Worker Type:

Regular

Job Highlights:

SSM Health is seeking an Epic Application Analyst Senior to support Radiant, with a primary focus on Breast Imaging workflows. This role leverages Epic expertise to optimize imaging operations, support end users, and deliver technology solutions that enhance patient care and operational excellence.

Job Summary:

Acts as a subject matter expert in one or more technical aspects of Epic applications. Brings best practices to the business and works closely with internal stakeholders to define the technical systems and enhancements needed to deliver business results. Performs detailed analysis of business needs, recommends potential functional, technical and/or administrative strategies and approaches for solutions with internal and external clients.

Job Responsibilities and Requirements:

PRIMARY RESPONSIBILITIES

  • Researches business needs and translates into standard workflow and build requirements necessary for configuration and business process changes.
  • Provides deep technical knowledge analyzing Epic vendor software updates and the impact to the business for Epic applications.
  • Codes complex functions including building application tables and reports for Epic applications.
  • May lead functional teams or projects with moderate resource requirements, risk, and/or complexity.
  • Leads the team in testing script development and updates to match business requirements.
  • Troubleshoots and resolves complex application issues and partners with technology service center to ensure high first call response rate for Epic applications.
  • Provides routine maintenance of Epic applications and systems using existing internal processes, policies, and procedures.
  • Develops, analyzes, prioritizes, and organizes technical requirement specifications using data, diagrams, and flowcharts to inform decision making.
  • Solves unique problems with broad impact on the business and leads others to solve complex problems using conceptual and innovative thinking for developing solutions.
  • Performs other duties as assigned.

EDUCATION

  • Bachelor's degree in computer science or related field, or equivalent years of experience and education

EXPERIENCE

  • Five years’ experience, specifically with Epic functionality, design, configuration, and technical environment concepts/functions
  • Experience in Epic builds

CERTIFICATION

  • Epic certified or accredited in one or more modules

PHYSICAL REQUIREMENTS

  • Frequent lifting/carrying and pushing/pulling objects weighing 0-25 lbs.
  • Frequent sitting, standing, walking, reaching and repetitive foot/leg and hand/arm movements.
  • Frequent use of vision and depth perception for distances near (20 inches or less) and far (20 feet or more) and to identify and distinguish colors.
  • Frequent use of hearing and speech to share information through oral communication. Ability to hear alarms, malfunctioning machinery, etc.
  • Frequent keyboard use/data entry.
  • Occasional bending, stooping, kneeling, squatting, twisting and gripping.
  • Occasional lifting/carrying and pushing/pulling objects weighing 25-50 lbs.
  • Rare climbing.

Department:

9602050099 Enterprise Applications

Work Shift:

Day Shift (United States of America)

Scheduled Weekly Hours:

40

SSM Health is an Equal Opportunity Employer. SSM Health provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, gender, pregnancy, sexual orientation, gender identity, national origin, age, disability, protected veteran status, genetic information, or any other characteristic protected by applicable federal, state, or local law. Click here to learn more.

Opportunity

IT Support & Helpdesk work from LinkedIn, X, Reddit and Upwork, in one list.

Each morning you get everything that fits, strongest first.

IT Support & HelpdeskRemote

Find me work

By the team behind remoteroles.

Find me work
Opportunity

IT Support & Helpdesk work from LinkedIn, X, Reddit and Upwork, in one list.

Each morning you get everything that fits, strongest first.

Find me work

By the team behind remoteroles.