NOC Engineer (Remote)

The Proactive Technology Group Open · verified Oct 24, 2026

Remote United States New York Mid-level Network Engineering

At a glance

Mid-level Network Engineering role at The Proactive Technology Group. Remote, United States · no salary stated · we estimate $91,738–$149,950 across the United States.

Estimated pay

The Proactive Technology Group has not published a salary for this role. The figure below is our estimate, not theirs.

$91,738 – $149,950

What the middle half of mid-level network engineering roles in the United States paid, among postings that did state a salary.

Worked out from 242 postings that stated pay, median $118,393. Last updated Oct 24, 2026.

RoleNetwork Engineering

SeniorityMid-level

LocationUnited States

WorkplaceRemote

PostedOct 6, 2026 · 2w ago

Also hiring inNew York

Role brief

remoteroles summary, based on the employer's posting.

What you'll do

Clear daily Veeam backup failures and warnings, repair the cause, and test restores with audit-ready records
Drive NinjaOne condition alerts to resolution, fix repeat causes, and adjust thresholds to reduce noise
Repair failed Windows and third-party patches, close scanner findings, and confirm vulnerabilities are resolved
Handle Halo tickets through closure, prepare recurring reports, and keep Hudu credentials and runbooks current
Audit backup practices twice a year and share the results

What you bring

At least three years in an MSP or IT operations role, with practical Veeam Backup & Replication experience
You have handled RMM alerts and Windows patch failures, including troubleshooting updates and third-party patches
You can remediate scanner findings and document that fixes cleared, with experience across Windows Server and virtualization
You can pass a background check for access to CMMC client systems

Who this fits

This mid-level role suits someone comfortable owning hands-on backup, alert, patch, and vulnerability remediation. You'll work business hours in Eastern Time, check overnight jobs early in the morning, and take part in an after-hours escalation rotation.

From the employer

NOC Engineer – Backup, Alerts & Patch Remediation

About the role

This role owns the health of our managed client fleet: backups that run and can be restored, RMM alerts that get fixed rather than ignored, and patches and vulnerabilities that get closed. You'll work a remediation backlog down and keep it down.

Schedule

Business hours ET, an early-morning overnight-jobs check, and an after-hours escalation rotation.

What you'll do

Backups

Triage failed, missed and warning backup jobs daily across Veeam servers, agents and cloud copies.
Remote in through NinjaOne/ScreenConnect to fix storage, repository, network, licensing and upgrade issues.
Run scheduled and on-request restore tests (SureBackup, file/VM) and write audit-ready evidence.
Enforce the PTG backup standard: 3-2-1 with a cloud copy, minimum retention, encryption, and no synthetic fulls that overrun storage.
Run the half-yearly backup audit and present the findings.
Maintain VSPC: onboarding and offboarding, report recipients, and keeping the managed list matched to billing.

RMM alert remediation (NinjaOne)

Work the open NinjaOne condition-alert queue to zero, fixing the root cause so the same device stops re-alerting.
Antivirus/EDR health: AV missing, disabled or not updating, and unsupported AV installed.
Low disk space on workstations and servers: cleanup, profile and temp clearing, and escalating hardware upgrades.
Server and virtualization alerts: VMware/Hyper-V datastore free space, stale VM checkpoints, hardware sensors, high memory, and critical services down (e.g. ADSync).
Device-offline alerts: confirm real outages and separate them from platform false positives.
Tune alert conditions and thresholds so alerts are actionable, not noise.

Patching and vulnerabilities

Remediate failed patches in NinjaOne: Windows cumulative/security updates and third-party applications, including stuck or half-finished patch runs and pending reboots.
Install out-of-band updates manually when policy can't approve them.
Remediate vulnerability-scanner findings: patch, upgrade, reconfigure or remove the affected software, then verify the finding clears.
Report patch compliance and the open vulnerability backlog weekly.

General

Own Halo tickets from alert to close, with clear notes.
Produce the daily, weekly and monthly reports.
Work CMMC client systems under their access controls.
Keep credentials and runbooks current in Hudu.

Requirements

What you'll bring

3+ years in an MSP or IT ops role.
Hands-on Veeam B&R: jobs, repositories, backup copy, agents and SureBackup.
Day-to-day RMM alert remediation (NinjaOne preferred): AV/EDR health, disk space, services, offline devices.
Windows patch troubleshooting: failed cumulative updates, servicing stack and component store repair (DISM/SFC), WSUS/Windows Update logs, and third-party patching.
Vulnerability remediation from scanner findings, with a record of verifying the fix.
Windows Server, Hyper-V/VMware, storage (NAS, iSCSI) and basic networking.
Experience with object storage targets (Backblaze, Azure Blob, Cloud Connect), including immutability and quotas.
Clear writing for both tickets and client reports.
Disciplined credential handling. Must be able to pass a background check for CMMC access.

Nice to have

VMCE; VSPC.
Huntress or another EDR/ITDR platform.
Veeam for M365 and Azure backup.
CMMC / NIST 800-171.
PowerShell for remediation scripts.

Tools

Veeam B&R and agents, VSPC, NinjaOne (alerting, conditions, patch management), ScreenConnect, Huntress, Hyper-V/VMware, object storage targets, Halo, Hudu.

Benefits

(For full-time employees)