Client IT Engineer
At a glance
Mid-level Systems Administration role at Treeline. Remote, United States · full-time · $75,000–$90,000 base.
remoteroles summary, based on the employer's posting.
What you'll do
- Support client environments across Microsoft 365, Entra ID, endpoints, networks, and servers, both at sites and remotely
- Guide client relationships and small technical projects from kickoff through completion
- Resolve infrastructure issues in Microsoft 365 tenants, networking, and endpoint management across different client environments
- Explain technical problems to nontechnical staff and executives, recording your work as you go
What you bring
- At least three years in IT support, with hands-on administration and troubleshooting across networks, servers, endpoints, and identity
- Working knowledge of Microsoft 365 administration, Entra ID, and networking basics such as DNS, DHCP, VPN, and firewalls
- Clear communication skills and the ability to build client trust with audiences at different technical levels
Who this fits
This field-based hybrid role suits a client-facing IT engineer who can manage their own schedule and handle work onsite as well as remotely. You must live in the San Francisco Bay Area when hired and drive to client locations across the region; relocation is not supported.
From the employer
About Us
A Treeline business unit specialized in managed IT services for nonprofits, schools, and healthcare organizations is looking for a Client Engineer to work across the Bay Area.
The Role
We are looking for a Client Engineer to be the technical partner our Bay Area clients rely on. This is a field-based, hybrid role. You will manage your own schedule, drive to client sites across the Bay Area, and own client relationships, not just a ticket queue. Our South San Francisco office keeps the broader team close by. Mileage is reimbursed.
This is hands-on client IT engineering, not a remote-only help desk.
Candidates must be based in the San Francisco Bay Area at the time of hire. Relocation is not supported for this role.
What You Will Do
- Support clients across Microsoft 365, identity (Entra ID), endpoints, networks, and servers, both onsite and remotely
- Own client relationships and small projects end to end
- Troubleshoot at the infrastructure layer: Microsoft 365 tenant configuration, networking, and endpoint management across multiple client environments
- Explain technical issues clearly to non-technical staff and executives, and document as you go
What We Are Looking For
- Hands-on experience administering and troubleshooting networks, servers, endpoints, and identity, whether onsite or remote
- Three or more years in IT support; multi-client or MSP experience strongly preferred
- Solid Microsoft 365 administration, Entra ID, and networking fundamentals (DNS, DHCP, VPN, firewalls)
- A strong communicator who builds trust with clients and can adapt to any audience
- Certifications such as CompTIA Network+, Security+, or Microsoft 365 Administrator (MS-102) preferred
- Comfortable driving to client sites across the Bay Area
Compensation
$75,000 to $90,000 per year, based on experience.
We are an equal opportunity employer and welcome candidates from all backgrounds.
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