People Operations Manager
At a glance
Manager-level People Operations & HRIS role at Tremendous. Remote, United States · full-time · $130,000–$175,000 base.
remoteroles summary, based on the employer's posting.
What you'll do
- Run HR systems, employee benefits, and people policies across the company, including writing guidance that is missing
- Guide new hires from paperwork through their first three months, then manage departures, exit conversations, and severance steps
- Receive workplace concerns, investigate them, document conclusions, and create a clear, trusted reporting and escalation route
- Schedule and refine performance check-ins, pay reviews, and engagement surveys; handle other pay changes and employee moves
- Manage immigration cases and I-9 checks with outside counsel, tracking deadlines, renewals, and expirations
What you bring
- At least five years in people operations, HR, or people partnering, including work at a company with a small HR team
- You have independently investigated workplace complaints, including harassment cases, and produced documentation that can withstand scrutiny
- You bring deep experience with US benefits and leave, plus hands-on employment immigration work across H-1B, O-1, L-1, and PERM
- You have substantial HRIS experience and have run performance and compensation cycles for at least one hundred people
Who this fits
This role suits a senior hands-on operator who can establish a people function, write clearly, protect confidential information, and handle routine administration as well as sensitive cases. It is fully remote, with work-from-anywhere coverage across the Americas.
From the employer
Tremendous is the global platform built for businesses to send thousands of payouts to anyone, anywhere, for free. We're trusted by 20,000 organizations like Atlassian, MIT, and United Way to deliver gift cards and money to millions of recipients worldwide.
Our customers (researchers, marketers, HR teams, nonprofits, and platform businesses) rave about how fast and easy Tremendous is to use. Check out our ratings on G2.
Tremendous is profitable and growing without outside investors. We're a fully remote, high-documentation, low-meeting culture, which means more time for what matters in both your professional and personal life. The team agrees– our employee NPS is in the high 80s.
About the role
We're ~185 people across the US, Canada, the UK, Brazil, and elsewhere, and we're launching our first dedicated people function. You'll own people operations end to end, you'll be the person anyone at the company can go to when something is wrong, and you'll run our immigration program in conjunction with outside counsel.
What you'll do
Own our HRIS and associated systems
Administer benefits for US, Canadian, and international employees: open enrollment, carrier and broker escalations, HSA and FSA, COBRA, 401(k), and required annual notices.
Own the employee handbook, HR wiki, and people policies. Write the ones we're missing.
Own onboarding end to end: cohort logistics, new hire paperwork, and the first-90-days experience. Own offboarding, exit interviews, and severance logistics.
Be the company's HR point of contact. Take reports, run investigations, and write up findings. Build the intake, trust, and escalation process that makes reporting feel obvious and low-risk.
Run our biannual HR cycle — performance check-ins, compensation review, and the employee engagement survey — on schedule, and improve it each time.
Handle off-cycle compensation changes, promotions, relocations, and international moves, and the comp implications that come with them.
Partner with recruiting on international employment models (EOR, contractor)
Own our immigration program: manage active O-1, L-1A, H-1B, and PERM matters end to end, drive outside counsel on timelines, track renewals and expirations before they become urgent, and own I-9 compliance and verification.
What we're looking for
You have excellent judgment in situations with no precedent, and you write down your reasoning.
People trust you quickly, including people who don't know you yet. You hold confidences absolutely.
You're proactive. You'd rather build the tracker than field the emergency.
You're comfortable being senior and still doing the unglamorous work. This role includes open enrollment reminders and chasing I-9 signatures.
You write clearly. We're a documentation-first company and you'll be writing policies, investigation summaries, and company-wide comms.
What you'll bring
5+ years in people operations, HR, or a people partner role, including time at a company without a large HR team
Experience independently running workplace investigations, including harassment matters, and writing defensible documentation
Deep experience administering US benefits and leave; global benefits experience is a bonus
Strong HRIS experience; Rippling preferred
Direct, hands-on experience with employment-based immigration: H-1B, O-1, L-1, and PERM
Experience running performance and compensation cycles for 100+ people
What's cool about the role
You're the first. You'll define what the people function is here rather than inheriting someone else's version of it, with direct access to leadership and real latitude to decide how this works.
Competitive pay and equity. Base salary for this role: $130k to $175k.
Real benefits. 100% covered health (US), unlimited PTO, 12-16 weeks paid parental leave.
Fully remote. Work from anywhere in the Americas.
Great culture. Read more about how we work in our public handbook.
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