E-commerce Operations & Sales Executive - Excellent spoken English and communication skills required
Remote Islamabad Full-time Mid-level Communications
At a glance
Mid-level Communications role at WorkStaff360. Remote, Pakistan · full-time.
Pay not stated Communications salary
RoleCommunications
SeniorityMid-level
LocationIslamabad
WorkplaceRemote
EmploymentFull-time
PostedAug 14, 2026 · 2mo ago
Role brief
remoteroles summary, based on the employer's posting.
What you'll do
- Keep sales, fulfillment and customer service moving together while checking team output and progress toward sales goals
- Process web orders from confirmation through shipping, dispatch and delivery tracking, and follow up on vendor purchasing
- Maintain online listings, prices and stock, and check marketplace transactions for accurate sales and commissions
- Resolve delayed or missing deliveries with carriers, while responding to customer questions and helping convert sales
- Prepare sales and revenue reports, coordinate with marketing on Google Ads and promotions, and strengthen operating checks
What you bring
- At least three years in e-commerce operations, sales management or operations leadership
- You have managed online stores, order fulfillment and marketplaces such as Amazon or Facebook Marketplace
- You know shipping workflows and carrier coordination, and have supervised remote teams using Hubstaff or comparable tools
- You can track revenue, KPIs and sales results, and manage product details, prices and categories on a website
- Strong English communication and advanced ability with spreadsheets, reporting tools, CRM systems and e-commerce software
Who this fits
This mid-level role suits someone who can oversee online sales operations and coordinate remote teams. You must be able to work Monday to Saturday, from 9 a.m. to 6 p.m. Eastern time.
From the employer
- Oversee day-to-day operations for the business, ensuring smooth workflow across sales, fulfillment, and customer service teams
- Manage sales team productivity using remote monitoring tools (e.g., Hubstaff, remote PC systems) and ensure sales targets are achieved
- Verify marketplace sales transactions, including Facebook and other platforms, ensuring transparency and commission accuracy
- Process all website orders, including order confirmation, shipping label creation, dispatch coordination, and fulfillment tracking
- Manage vendor order processing and ensure timely procurement of products
- Monitor delayed shipments, missing parcels, and communicate with carriers to resolve delivery issues
- Maintain e-commerce website operations, including product categories, listings, pricing accuracy, and inventory updates
- Respond to customer calls, emails, and inquiries while supporting sales conversion efforts
- Oversee Amazon marketplace operations and platform performance
- Coordinate with the marketing team regarding Google Ads campaigns, promotions, and sales initiatives
- Support parts sourcing, staff training, and operational guidance when needed
- Prepare end-of-day sales reports, monthly revenue sheets, and operational performance summaries
- Implement internal controls, checks, and balances to ensure accuracy, accountability, and transparency
- Develop strategies to improve operational efficiency, customer satisfaction, and overall sales growth
- Minimum 3+ years of experience in e-commerce operations, sales management, or operations leadership
- Proven experience managing online stores, order fulfillment, and marketplace platforms (Amazon, Facebook Marketplace, etc.)
- Strong knowledge of shipping operations, carrier systems, and logistics coordination
- Experience supervising remote teams and tracking productivity through tools such as Hubstaff or similar platforms
- Strong understanding of sales reporting, KPI management, and revenue tracking
- Experience with website product management, pricing updates, and category organization
- Excellent written and verbal English communication skills
- Strong leadership, problem-solving, and decision-making abilities
- Highly organized with strong multitasking skills in a fast-paced environment
- Advanced proficiency in spreadsheets, reporting tools, CRM systems, and e-commerce software
- Automotive parts or aftermarket industry experience is strongly preferred
- Reliable internet connection and ability to work aligned with business operating hours as required
SCHEDULE:
- Monday to Saturday
- 9AM - 6PM Eastern Standard Time Zone
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