Salesforce Administrator
At a glance
Mid-level role at Bloomerang. Remote, United States · $78,200–$120,000 base.
remoteroles summary, based on the employer's posting.
What you'll do
- Implement Salesforce solutions and adjust platform settings such as flows, custom metadata, permissions and user access
- Help strengthen Salesforce security and control which users can access data
- Maintain connected apps and third-party services that work with Salesforce
- Gather team needs, turn them into platform changes, and recommend updates based on new Salesforce features
- Handle support tickets and contribute to the Salesforce team’s implementation work
What you bring
- At least three years administering Salesforce or building solutions with its declarative tools
- A Salesforce Administrator certification and strong working knowledge of Sales Cloud and Service Cloud processes
- Experience working in Agile or Scrumban teams and managing tasks through a sprint backlog
- You create shared technical documentation and use AI tools to speed up solution design and routine administration
Who this fits
This is a mid-level, full-time remote role for someone based in the U.S. or an eligible Canadian province; Indianapolis-based employees may work at headquarters. Visa sponsorship and relocation assistance are unavailable.
From the employer
At Bloomerang, we believe change happens on purpose. We champion the power and potential of nonprofits, igniting next-level impact with the team and technology built for purpose. Our powerful giving platform and stellar support enable tens of thousands of nonprofits to raise more, recruit more, and retain more, fueling maximum impact and raising the bar on what’s possible for the nonprofit sector. That's why, even as the nonprofit sector sees declines in giving, Bloomerang customers raise more year over year.
We're also in the business of creating thriving employees. Join a mission-driven culture built on our core values of Simplify, Care and Act. We know our people are the key to our success, and we're proud to be home to some of the most innovative and skilled individuals in the workforce today. Come feel invigorated and unstoppable with us!
The Role
As a Salesforce Administrator, you will be a key player in helping Bloomerang continually improve our Salesforce platform and support our users. The ideal candidate should enjoy all aspects of implementing solutions and managing configuration changes.
What You Will Do
- Support the Salesforce team in implementing solutions.
- Manage Salesforce configuration changes, including but not limited to flows, managing custom metadata types, custom permissions, and user management.
- Assist in implementing and maintaining robust security and data access controls.
- Manage integrated applications and third-party solutions with Salesforce.
- Collaborate with team members to gather requirements and implement solutions.
- Stay up to date with Salesforce releases and new features to recommend improvements.
- Assist with tickets as needed.
What You Need to Succeed
- 3+ years of hands-on experience as a Salesforce Administrator/Declarative Builder.
- Certified Salesforce Administrator. Additional certifications (Advanced Admin, App Builder) preferred.
- Functional Expertise: Deep experience with Sales Cloud and Service Cloud processes.
- Agile Mindset: Proven experience working within a Scrumban or Agile framework, participating in daily stand-ups, and managing work through a structured sprint backlog.
- Collaborative Documentation: Experience creating and maintaining technical documentation that serves as a "single source of truth" for the wider team.
- AI Productivity: Proactive in using AI tools to accelerate solution design, automate repetitive admin tasks, and improve overall delivery velocity.
- Team-First Communication: Exceptional interpersonal skills with a focus on cross-departmental collaboration; thrives in a peer-review and shared-environment setting.
Benefits
Health + Wellness
You’ll have access to generous health, vision, and dental insurance options as well as HealthiestYou, a healthcare service that offers convenient, confidential access to quality doctors 24/7, anytime, anywhere.
Time Off
You'll get a competitive PTO package that includes 20 PTO days, 3 flex days, 4 optional volunteer days, 12 paid holidays, as well as paid parental leave. More is more!
401k
You'll receive a 401k match to help invest in your future.
Equipment
Everything you need to be successful, shipped right to your door. You got this. We got you.
Compensation
The salary range for this position is $78,200 - $120,000. You may also be eligible for a discretionary bonus. Actual compensation within the range will be dependent on your skills, experience, qualifications, and location, as well as applicable employment laws
Location
This is a permanent, full-time, fully remote position (within the U.S. and select Canadian Provinces only). Employees living in Indianapolis, IN are welcome to work from our company headquarters. We do not offer Visa sponsorship or relocation assistance at this time.
Accommodations
Applicants who require accommodations may contact careers@bloomerang.com to request an accommodation in completing an application.
Bloomerang is an Equal Opportunity Employer. Individuals seeking employment at Bloomerang are considered without regard to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, or sexual orientation.
We use artificial intelligence (AI) tools to identify candidates, screen, assess and rank applications, and support interviews and interview note-taking. People meaningfully review screening and rejection decisions and make all hiring decisions. For questions or to request an accommodation or alternative selection process, please contact our recruiting team.
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