Accounts Receivable Associate - CX
Connor Group Open At a glance
Junior Accounting role at Connor Group. Remote, India · full-time.
Pay not stated Accounting salary
remoteroles summary, based on the employer's posting.
What you'll do
- Prepare customer invoices using contract terms, purchase orders and company policies as your guide
- Apply incoming checks, wires, ACH and card payments to the correct customer accounts
- Review aging balances, contact customers about overdue amounts and escalate delinquent accounts when needed
- Resolve account differences with customers and Sales, Operations or Finance, and handle approved credits and write-offs
- Support month-end close, customer statements, AR reconciliations, audit requests and reporting
What you bring
- At least two years in client-facing accounts receivable, billing or accounting work
- You can work confidently in Microsoft Office, especially Excel, Word and Outlook
- You understand accounting fundamentals and accounts receivable processes
- Clear written and verbal communication, careful financial data entry and the ability to manage competing tasks
Who this fits
This junior role suits someone who can work independently and with a team while handling detailed account work under tight schedules. The required support hours are 8:00 a.m. to 5:00 p.m. CST, Monday through Friday, and the role is remote in India.
From the employer
We’re looking at you—high-achievers, challenge-seekers, and innovation-chasers.
Professionals who never shy away from complex problems. We hire the top 1% and let your talents soar.
Job Title: Accounts Receivable Associate
Job Summary
The Accounts Receivable Associate is responsible for ensuring timely and accurate processing of customer invoices, collection of payments, and reconciliation of accounts. This position requires support from 8:00am-5:00pm CST, Monday through Friday. This role plays a key part in maintaining positive client relationships, safeguarding cash flow, and supporting the integrity of the company’s financial reporting. The ideal candidate demonstrates strong attention to detail, organizational skills, and the ability to communicate effectively with both internal and external stakeholders.
Job Duties and Key Responsibilities
- Prepare and issue customer invoices in accordance with contracts, purchase orders, and company policies.
- Record payments received (checks, wires, ACH, credit cards) and apply cash receipts to customer accounts accurately and timely.
- Monitor accounts receivable aging reports, follow up with customers on outstanding balances, and escalate delinquent accounts when necessary.
- Reconcile customer accounts and resolve discrepancies by working closely with customers and internal departments (Sales, Operations, Finance)
- Research and apply credit memos, adjustments, and write-offs as approved.
- Generate and distribute monthly customer statements.
- Support month-end close activities, including AR subledger reconciliations and reporting.
- Maintain accurate customer records including credit limits, billing addresses, and payment terms.
- Assist with month-end reconciliations of AR accounts.
- Ad-hoc reporting requests as needed.
- Assist with audits and provide documentation as requested.
- Identify process improvement opportunities to increase efficiency and accuracy in the AR function.
Qualifications
- 2+ years of experience in a client-facing Accounts Receivable, billing, or accounting role.
- Bachelor’s degree in accounting, finance, or related field preferred.
- Experience working with U.S. clients in different industries is highly valued.
- Proficiency in Microsoft Office Suite (particularly Excel, Word, and Outlook).
- Experience with NetSuite, QuickBooks, Bill.com or similar financial systems preferred.
- Knowledge of accounting principles and AR processes.
- Strong organizational and time management skills.
- Excellent communication skills, both written and verbal.
- Attention to detail and accuracy in financial data entry.
- Ability to manage multiple tasks simultaneously and work well under pressure.
- Ability to work under pressure and adhere to tight schedules.
- Capable of working independently and as a team member with general supervision.
- Commitment to accuracy and quality.
- Commitment to maintaining confidential information.
"We know that difficult problems attract some of the brightest and most courageous people in the world."
Jeff PickettConnor Group Founder and Chair
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