Czech Speaking Cybersecurity Customer Experts - Work In Athens, Greece
At a glance
Mid-level Security Operations & Analysis role at Mercier Consultancy Group. Remote, Greece · full-time.
Pay not stated Security Operations & Analysis salary
remoteroles summary, based on the employer's posting.
What you'll do
- Handle enterprise customers’ questions about cybersecurity issues and system alerts
- Review possible threats and help users respond promptly to protect digital systems
- Fix problems with software protection, account security and data privacy
- Send serious vulnerabilities to internal security teams and follow their progress
- Guide users on safe practices, record incidents and customer exchanges, and share software feedback
What you bring
- Czech fluency at native or professional level, in both conversation and writing
- A valid EU passport or Greek work authorization
- Professional English, plus an interest in cybersecurity and basic familiarity with digital protection tools
- Strong analytical ability and an empathetic approach to customer support
Who this fits
This role suits someone combining Czech-language customer support with an interest in cybersecurity. You must work on-site in Athens and have EU passport or Greek work-permit eligibility. The listing offers relocation support.
From the employer
Czech Speaking Cybersecurity Customer Experts
About Mercier Consultancy Group
Mercier Consultancy Group is a premier international staffing firm recognized for bridging elite global talent with high-growth industries. We specialize in executive search and professional placement, helping candidates secure high-impact roles while fostering innovation for our partners in the cybersecurity sector.
Job Overview
We are currently sourcing top-tier talent for a Czech Speaking Cybersecurity Customer Experts position in Greece. This critical role invites you to protect digital infrastructures and support end-users at a global level while enjoying the vibrant, Mediterranean lifestyle that makes jobs in Greece so highly sought after.
Key Responsibilities
- Act as the primary point of contact for enterprise clients regarding complex cybersecurity inquiries and system alerts.
- Monitor and analyze potential threats to provide real-time assistance, ensuring the highest standards of digital security.
- Resolve technical challenges involving software protection, account security, and data privacy protocols.
- Coordinate with internal IT security teams to escalate and track critical system vulnerabilities.
- Educate users on security best practices to prevent unauthorized access and phishing attempts.
- Maintain comprehensive documentation of security incidents and client interactions within the cybersecurity CRM.
- Contribute to the continuous improvement of the client experience by providing feedback on security software performance.
Requirements
- Native or fluent Czech (spoken and written) is mandatory for this role.
- Valid EU passport or a valid Greek work permit.
- A strong interest in the cybersecurity industry and basic knowledge of digital protection tools.
- Excellent analytical skills combined with an empathetic approach to customer support.
- Professional proficiency in English to collaborate within our international team.
- Availability for on-site employment in Athens for this Czech Speaking Cybersecurity Customer Experts position in Greece.
Benefits
What We Offer
- Competitive Monthly Salary
- 2 Extra Salaries Per Year (13th and 14th salary bonus)
- Monthly Performance Bonus
- Fully Paid Relocation Package (flight, transfer, hotel accommodation provided)
- Comprehensive Health Insurance coverage
- Full-cycle Professional Training in cybersecurity technologies
- Opportunities for career growth within the international cybersecurity sector
- And Much More...
Life in Greece
Choosing to work in Greece means embracing a world-renowned quality of life defined by perpetual sunshine, historical richness, and a vibrant social scene. As you settle into one of our many open Czech-speaking jobs, you will discover that Greece offers a perfect harmony between high-level professional advancement and the relaxation of the Mediterranean coast.
Our relocation package ensures a seamless transition, allowing you to focus on your career in cybersecurity while enjoying authentic Greek cuisine and world-class heritage sites. Join us in Greece, where the modern digital landscape meets the cradle of civilization, and experience why professional life in Greece is an unparalleled opportunity for personal and career development.
How to Apply
Are you ready to elevate your career in the cybersecurity industry with Mercier Consultancy Group? We encourage you to click 'Apply Now' to submit your application for this exciting Czech Speaking Cybersecurity Customer Experts position in Greece. We look forward to reviewing your profile!
Best regards,
The Recruitment Team at Mercier Consultancy Group
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