Portuguese Speaking Cybersecurity Customer Experts - Work In Athens, Greece
At a glance
Mid-level Security Operations & Analysis role at Mercier Consultancy Group. Remote, Greece · full-time.
Pay not stated Security Operations & Analysis salary
remoteroles summary, based on the employer's posting.
What you'll do
- Help clients use cybersecurity software, follow security protocols and apply safer digital practices
- Check suspected security weaknesses and troubleshoot problems to protect clients and their systems
- Stay current on cyber threats and turn that knowledge into proactive customer guidance
- Resolve escalated technical cases professionally while aiming for quick outcomes and satisfied customers
- Log incidents with international security teams and contribute to stronger internal defenses
What you bring
- Native or fluent Portuguese, with strong spoken and written ability
- A valid EU passport or authorization to live and work in Greece
- An established interest or background in cybersecurity or technical support
- Strong analytical skills, English communication and composure when tackling difficult technical problems
Who this fits
This customer-facing role suits someone who can explain security guidance in Portuguese and communicate in English with an international team. You must be authorized to live and work in Greece; the position is in Athens.
From the employer
Portuguese Speaking Cybersecurity Customer Experts
About Mercier Consultancy Group
Mercier Consultancy Group is a premier international recruitment and BPO firm, dedicated to bridging the gap between top-tier global talent and industry-leading organizations. As we continue to expand our footprint, we are proud to offer exclusive opportunities for those seeking impactful jobs in Greece within the high-stakes world of digital security.
Job Overview
We are currently sourcing exceptional talent for a Portuguese Speaking Cybersecurity Customer Experts position in Greece. In this vital role, you will act as a guardian of digital trust, providing specialized customer support and security guidance to protect users and systems in an increasingly complex cyber landscape.
Key Responsibilities
- Provide high-level assistance to clients regarding cybersecurity software, protocols, and best practices.
- Analyze and troubleshoot potential security vulnerabilities to ensure optimal client protection.
- Maintain a deep understanding of evolving cybersecurity threats to provide proactive, expert-level communication.
- Handle technical escalations with professionalism, ensuring swift resolution and customer satisfaction.
- Collaborate with international security teams to document incidents and improve internal defensive strategies.
- Ensure all interactions follow strict security compliance and data privacy regulations.
- Educate end-users on safe digital behaviors to prevent common security breaches.
Requirements
- Native or fluent Portuguese (spoken and written) is mandatory for this role.
- Valid EU passport or work permit allowing residency and employment in Greece.
- Proven interest or background in the Cybersecurity industry or technical support sectors.
- Strong analytical mindset with the ability to solve complex technical problems under pressure.
- Excellent communication skills in English to operate effectively within our diverse team.
Benefits
What We Offer
- Competitive Monthly Salary
- 2 Extra Salaries Per Year (13th and 14th salary bonus)
- Fully Paid Training on Cybersecurity systems and security software
- Health Insurance and comprehensive benefits package
- Fully Paid Relocation Package (flight, transfer, and hotel accommodation)
- Monthly Performance Bonus
- A vibrant professional environment among the best Portuguese-speaking jobs in Europe.
Life in Greece
Embrace a world-class lifestyle by securing one of our open Portuguese-speaking jobs in the heart of the Mediterranean. Greece offers a stunning blend of ancient history, sun-drenched beaches, and a modern, cosmopolitan nightlife that makes relocating to Greece a truly life-changing experience.
Beyond the professional growth, you will enjoy the unparalleled quality of life that Greece is famous for, from its world-renowned culinary scene to its welcoming culture. Choosing a Portuguese Speaking Cybersecurity Customer Experts position in Greece means balancing a high-octane tech career with the relaxed, vibrant spirit that only living in Greece can provide.
How to Apply
If you are ready to advance your career in the cybersecurity industry and embark on a new adventure, we invite you to click 'Apply Now' to submit your application. Join our team at Mercier Consultancy Group and take the first step toward your future in Europe.
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