French Speaking Cybersecurity Customer Experts - Work In Athens, Greece
At a glance
Mid-level Security Operations & Analysis role at Mercier Consultancy Group. Remote, Greece · full-time.
Pay not stated Security Operations & Analysis salary
remoteroles summary, based on the employer's posting.
What you'll do
- Handle French-speaking clients’ questions about cybersecurity software and security procedures
- Troubleshoot security issues as they arise, then route incidents to Tier 2 teams when needed
- Guide users on safer practices to reduce unauthorized access and data breaches
- Record case details in security ticketing systems and advise clients on current threats
- Work with international security engineers to improve customer service and threat-response processes
What you bring
- You speak and write French natively or fluently, and can work professionally in English
- You hold a valid EU passport or have permission to work in Greece
- You bring strong technical aptitude, problem-solving ability and interest in digital safety
Who this fits
This full-time role suits someone comfortable supporting French-speaking customers on cybersecurity issues and working with international security engineers. You must relocate to Athens and work on site.
From the employer
French Speaking Cybersecurity Customer Experts
About Mercier Consultancy Group
Mercier Consultancy Group is a premier international staffing firm dedicated to connecting top-tier talent with industry-leading organizations across Europe. We pride ourselves on facilitating career-defining opportunities that blend professional growth with exceptional lifestyle experiences.
Job Overview
We are currently seeking highly skilled professionals for the French Speaking Cybersecurity Customer Experts position in Greece. This is an exclusive opportunity to launch your career in the rapidly evolving cybersecurity sector while enjoying the vibrant Mediterranean lifestyle offered by one of the most sought-after jobs in Greece.
Key Responsibilities
- Act as the primary point of contact for French-speaking clients regarding complex cybersecurity software and security protocols.
- Provide technical support to ensure the integrity of client data and the efficacy of their digital protection suites.
- Monitor and troubleshoot potential security vulnerabilities in real-time, escalating incidents to Tier 2 technical teams when necessary.
- Educate users on security best practices to prevent unauthorized access and data breaches.
- Maintain detailed case documentation within our security management ticketing systems.
- Stay updated on the latest cybersecurity threats and industry trends to provide proactive security consultations.
- Collaborate with international security engineers to refine internal customer service and threat-response workflows.
Requirements
- Native or fluent French (spoken and written) is mandatory for this role.
- Valid EU passport or right to work in Greece.
- Strong passion for the cybersecurity industry and interest in digital safety.
- Exceptional problem-solving skills and a high degree of technical aptitude.
- Professional fluency in English for internal training and team collaboration.
- Ability to relocate to Athens for this full-time on-site position.
Benefits
What We Offer
- Competitive Monthly Salary.
- Fully Paid Training on leading cybersecurity software.
- Health Insurance coverage.
- Fully Paid Relocation Package (flight, transfer, hotel provided upon arrival).
- Monthly Performance Bonus linked to your technical expertise and client success.
- Extra 13th and 14th salaries per year.
- A dynamic, international work environment in the heart of Greece.
Life in Greece
Embracing one of our French-speaking jobs means choosing a life of sunshine, culture, and ancient history. When you move to Greece, you gain access to an unparalleled quality of life, where world-class nightlife, historic landmarks, and beautiful coastlines are part of your daily routine. Greece offers the perfect balance between a demanding tech career and a relaxed, Mediterranean pace of life.
Our comprehensive relocation package ensures that your transition to life in Greece is seamless and stress-free. From the moment you land, you will discover why thousands of professionals choose to build their futures in Greece, enjoying the incredible local cuisine, a welcoming expat community, and the unique energy that only Athens can provide. If you are looking for premier French-speaking jobs in Greece, this is your gateway to success.
How to Apply
If you are ready to take the next step in your career with the French Speaking Cybersecurity Customer Experts position in Greece, we invite you to apply now. Join the ranks of our elite team at Mercier Consultancy Group and redefine your professional future today. Please click the button below to submit your application.
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