Italian Speaking B2B Solutions Consultant - Work In Sofia, Bulgaria
At a glance
Mid-level Solutions & Sales Engineering role at Mercier Consultancy Group. Remote, Bulgaria · full-time.
Pay not stated Solutions & Sales Engineering salary
remoteroles summary, based on the employer's posting.
What you'll do
- Serve as the main contact for business clients, handling support requests and shaping service solutions around their needs
- Build working relationships with client stakeholders and address difficult questions to keep service interactions on track
- Assess client needs and recommend business solutions that support their operations
- Record client conversations in the CRM and join team briefings on regional performance measures
- Coordinate with other teams to improve support workflows and uphold service quality
What you bring
- You speak and write Italian fluently or natively, a firm requirement for this role
- You hold a valid EU passport
- You have worked in customer support services or managed B2B client relationships
Who this fits
This role suits someone with Italian-language skills and experience in customer support or B2B client management. The position is based in Sofia and requires working on-site; a paid relocation package is offered.
From the employer
Italian Speaking B2B Solutions Consultant
About Mercier Consultancy Group
Mercier Consultancy Group is a premier international recruitment firm, specializing in connecting top-tier talent with world-leading organizations across the European landscape. We pride ourselves on our deep industry expertise within the Customer Support Services sector, ensuring our candidates find long-term career growth in the most dynamic markets, including high-demand jobs in Bulgaria.
Job Overview
We are currently seeking a talented individual for the Italian Speaking B2B Solutions Consultant position in Bulgaria, based in the vibrant capital of Sofia. This role is perfect for a professional looking to excel in the Customer Support Services industry, offering a sophisticated environment where Italian-speaking jobs are highly valued and rewarded.
Key Responsibilities
- Act as a primary point of contact for B2B clients, delivering premium support and tailored service solutions.
- Maintain professional relationships with stakeholders to ensure high levels of client satisfaction within the Customer Support Services sector.
- Resolve complex inquiries through expert communication, leveraging your native or fluent Italian proficiency.
- Analyze client needs to provide effective, value-added business solutions that drive operational success.
- Collaborate with cross-functional teams to streamline support processes and maintain service quality standards.
- Document all client interactions accurately within the CRM to track performance metrics and support business goals.
- Participate in regular team briefings to align on regional KPIs and company objectives.
Requirements
- Native or fluent Italian (spoken and written) is strictly required for this role.
- Valid EU passport (mandatory).
- Previous experience in the Customer Support Services industry or B2B client management.
- Excellent communication and problem-solving skills, with a passion for delivering premium service.
- Ability to thrive in an on-site office environment in Sofia, Bulgaria.
- Proactive mindset with a desire to build a career through high-performing Italian-speaking jobs.
Benefits
What We Offer
- Competitive Monthly Salary commensurate with your experience.
- Fully Paid Training to ensure you reach your maximum potential in the Customer Support Services industry.
- Comprehensive Health Insurance package.
- Fully Paid Relocation Package (including flight, initial hotel stay, and professional transfer services).
- Lucrative Monthly Performance Bonus based on your contribution to the team.
- A dynamic, international work culture in one of the most exciting European hubs.
- And Much More...
Life in Bulgaria
Bulgaria offers an exceptional quality of life, characterized by a perfect blend of rich history, modern city life, and stunning natural landscapes. By choosing this Italian Speaking B2B Solutions Consultant position in Bulgaria, you will enjoy a Mediterranean-adjacent climate, a friendly local culture, and the affordability that makes living in Bulgaria truly rewarding. Sofia is a thriving European tech hub that provides endless opportunities for personal and professional growth.
Our comprehensive relocation package ensures your move to Bulgaria is seamless and stress-free. Whether you are interested in the local culinary delights, the mountain ranges, or the vibrant nightlife, life in Bulgaria caters to every lifestyle. This is your chance to join one of the most sought-after Italian-speaking jobs while exploring everything that Bulgaria has to offer.
How to Apply
If you are ready to elevate your career with a premium firm and take on this exciting challenge, we invite you to Apply Now. Our dedicated talent acquisition team at Mercier Consultancy Group is eager to review your profile and discuss your future in Bulgaria.
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