Sales Operations Specialist
At a glance
Mid-level Revenue & Sales Operations role at Mila. Remote, United States · full-time · no salary stated · we estimate $86,400–$147,500 across the United States.
Mila has not published a salary for this role. The figure below is our estimate, not theirs.
remoteroles summary, based on the employer's posting.
What you'll do
- Handle smaller, frequent customer accounts from initial setup through ongoing sales execution
- Gather the details and materials needed to set up customers and brokers, and help manage trade systems and purchase orders
- Prepare sales-show materials and samples, track their shipments, and keep sales assets in stock
- Build customer-facing sales materials and forms, including documents for promotions, new products and logistics updates
- Take the lead on order handling and provide other support to the sales team
What you bring
- At least two years in account management, trade funding, analytics, finance, sales or another listed field
- Previous project management experience
- Strong organization, written and verbal communication, prioritization and follow-through skills
Who this fits
This remote role suits someone comfortable working independently across multiple businesses while supporting the sales team. You must live and work from California, Illinois, Michigan, Missouri, Texas, Washington or Wisconsin. The work involves extended periods at a desk using a computer.
From the employer
About MiLa
MìLà is a Chinese food company. Our teams work tirelessly to enhance delicious products that we all enjoy at home! While MìLà is a Chinese food brand, it’s really a celebration of the power of food to bring us together, share our stories, and discover new flavors and cultures.
Our mission is to build something that feels authentically and uniquely true to our roots as a Chinese-American-founded brand. Something we can own, but that’s also meant to be shared. One of the things we love about Chinese food is that it’s traditionally served family-style—shared with everyone gathered at the table. MìLà is a Chinese food brand, but it’s really a celebration of the power of food to bring us together, share our stories, and discover new flavors and cultures.
Core Values
Explore our core values here: https://eatmila.com/pages/careers
Job Summary
Under the general supervision of the Sales Director, the Sales Coordinator is responsible for supporting the Sales team by creating and completing the materials to support success and managing the small and frequent customers of the business.
Duties/Responsibilities
- Manage all of the small and frequent customer accounts from onboarding to execution.
- Coordinate information and assets needed for customer and broker setup.
- Assist with trade systems and PO management.
- Manage the execution of sales shows, including preparation and tracking shipments of show assets, product samples, and other sales materials.
- Accurately create and complete selling materials and sales forms.
- Maintain inventory of sales assets including sell sheets, signs, demo setups, etc.
- Manage customer forms as needed for promotions, new items, logistical changes, etc.
- Create and maintain selling materials for customer sales.
- Lead order management.
- Assist the Sales Team as needed.
- Other duties as assigned
Required Skills & Abilities
- Excellent organizational skills and attention to detail
- Excellent verbal and written communication skills
- Strong computer skills are required
- Google preferred (Gsheets, Gdocs, Gslides, Gdrive), Microsoft acceptable
- CPG experience or experience with partner portals and documents (i.e Kehe Connect 1WorldSync, Syndigo, IX-ONE, Foodlogic)
- Strong prioritization skills with excellent follow through
- The ability to work with multiple businesses simultaneously
- The ability to work independently, with little oversight
- A growth mindset with a strong learning agility
Education & Experience
- Two (2) years of experience in any of the following areas: account management, trade funding, analytics, finance, sales, marketing, category management, retail, or supply chain
- Prior experience in project management
Work Environment & Physical Requirements
- This is a remote position working from a home office! To be eligible, you’ll need to live in and work from one of these states: California, Illinois, Michigan, Missouri, Texas, Washington, or Wisconsin
- Prolonged periods sitting at a desk and working on a computer
Why Should You Join Us?
- Comprehensive health coverage including medical, dental, and vision insurance. MiLa covers 75% of employee premiums & 25% of dependent premiums
- Optional Extra Protection for Life & AD&D (with guarantee issue amounts at time of hire), Hospital, and Short Term Disability
- Invest in your Future - 401(k) plan to help with your long-term financial security
See other openings at MiLa here: https://eatmila.com/pages/careers
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