Digital Marketing Account Manager
At a glance
Manager-level Digital Marketing role at Pavago. Remote, South Africa.
Pay not stated Account Manager salary
remoteroles summary, based on the employer's posting.
What you'll do
- Optimize Google Business Profiles and local SEO factors such as citations, business details and reviews
- Run execution and reporting across a portfolio of roughly fifteen to twenty client accounts
- Meet with clients monthly to explain results, share recommendations and maintain regular contact
- Review performance data, prepare client reports and identify account improvements, retention or growth opportunities
- Choose and assess marketing tools, coordinate with account teams and support ALO reporting needs
What you bring
- Around five years of hands-on digital marketing work, including direct Google Business Profile optimization
- Strong local SEO knowledge covering ranking signals, citations, business information consistency and review strategies
- Experience managing several client accounts independently and communicating with clients about marketing results
- You can interpret performance data, work with digital marketing tools and learn unfamiliar software quickly
- Professional spoken English and availability during U.S. business hours
Who this fits
This hands-on role suits a self-directed marketer who prefers executing and optimizing campaigns over focusing only on strategy. You’ll manage client relationships and present performance results directly. The position is remote in South Africa, with working hours aligned to the U.S.
From the employer
Digital Marketing Account Manager
Position Type: Full-Time | Remote
Working Hours: U.S. Business Hours
About the Role
At Pavago, we are hiring for one of our clients seeking a hands-on Digital Marketing Account Manager to manage and optimize digital marketing performance for a portfolio of approximately 15–20 client accounts.
The role focuses heavily on Google Business Profile optimization and local SEO for businesses in the storage, parking, and local-service industries. This is an execution-focused position where you will personally perform the optimization work, analyze performance, communicate results to clients, and identify opportunities to improve retention and account growth.
Responsibilities
Google Business Profile & Local SEO
- Manage and optimize Google Business Profiles to improve local visibility and search rankings.
- Execute local SEO strategies focused on ranking factors, citations, NAP consistency, reviews, and local search performance.
- Monitor local search performance and identify opportunities for ongoing optimization.
- Implement hands-on improvements rather than simply providing strategic recommendations.
Account Management
- Independently manage approximately 15–20 client accounts from execution through reporting.
- Maintain consistent communication and follow-up with clients.
- Lead monthly client meetings to present marketing performance, insights, and recommendations.
- Build strong client relationships while maintaining accountability for marketing results.
Reporting & Performance Analysis
- Prepare clear and concise monthly performance reports for clients.
- Analyze marketing performance data and translate findings into actionable recommendations.
- Pull and compile performance data from internal platforms and marketing tools.
- Track account performance and identify opportunities for improvement, retention, and growth.
Marketing Tools & Technology
- Select and manage digital marketing tools required to execute campaigns and optimize client accounts.
- Research and recommend new tools based on performance, efficiency, and client needs.
- Quickly learn and navigate new software platforms to access and analyze performance data.
Internal Collaboration & Growth
- Coordinate with internal account teams to ensure a seamless client experience.
- Identify upsell and retention opportunities within the existing client portfolio.
- Support white-glove ALO accounts with marketing execution and performance reporting.
- Provide marketing data and insights to the COO for client reporting when required.
What Makes You a Perfect Fit
- You are a hands-on digital marketer who enjoys executing and optimizing rather than simply developing strategies.
- You can independently manage multiple client accounts while maintaining strong attention to detail.
- You are confident analyzing local search performance and turning data into actionable improvements.
- You are comfortable presenting results directly to clients and explaining marketing performance clearly.
- You are proactive, self-directed, and capable of managing your workload without constant supervision.
- You enjoy learning new platforms and identifying better tools and processes.
Required Experience & Skills
Must-Haves
- Approximately 5 years of hands-on digital marketing experience focused on execution.
- Proven experience optimizing Google Business Profiles.
- Strong local SEO knowledge, including local ranking factors, citations, NAP consistency, and review strategies.
- Experience independently managing multiple client accounts simultaneously.
- Previous client-facing or account management experience.
- Strong ability to select, operate, and evaluate digital marketing tools.
- Strong analytical skills with the ability to interpret marketing performance data.
- Ability to quickly learn new software platforms and extract relevant performance information.
- Strong organizational skills and attention to detail.
- Self-directed approach with the ability to work independently without micromanagement.
- Professional spoken English suitable for client-facing communication.
- Availability during U.S. business hours.
Nice-to-Haves
- Experience working in a digital marketing agency or white-label environment.
- Experience working with storage, parking, local-service, or similar location-based businesses.
- Experience presenting monthly marketing reports to clients.
- Experience identifying upsell and client retention opportunities.
- Experience working with Google Business Profile, local SEO, reporting, and analytics tools.
Interview Process
- Initial screening with Pavago.
- Client interview.
- Final selection and onboarding.