Sales Development Representative

Position Type: Full-Time | Remote
Location: Remote
Working Hours: U.S. Business Hours

About the Role

We’re looking for a proactive New Business Sales Representative to drive new customer acquisition. You’ll own the sales process from prospecting and initial outreach through qualification, presentations, proposals, negotiation and close.

This role is ideal for someone who is self-directed, comfortable with outbound sales and able to understand a technical product and communicate its business value to decision-makers.

Key Responsibilities

New Business Prospecting

• Research target markets and identify potential customers.
• Build and manage prospect lists through outbound calls, email, and LinkedIn.
• Consistently generate new sales opportunities without relying solely on inbound leads.

Sales Cycle Management

• Own the sales process from initial outreach through closing.
• Conduct discovery calls, product presentations, and follow-ups.
• Develop proposals and negotiate with prospects to move opportunities toward close.

Solution Selling

• Understand prospects’ printing environments, challenges, and business needs.
• Position Laserquick’s products and services based on customer requirements.
• Clearly communicate product value and differentiation from competitors.

Pipeline & CRM Management

• Maintain accurate CRM records and sales activity.
• Track deal stages, next steps, and expected close dates.
• Keep pipeline forecasts accurate and up to date.

Relationship Building

• Build strong relationships with decision-makers and procurement contacts.
• Nurture prospects throughout longer sales cycles.
• Maintain consistent and professional communication with potential customers.

Internal Collaboration

• Coordinate with sales and support teams throughout the sales process.
• Ensure smooth handoffs after deals close.
• Communicate relevant customer information to support a strong onboarding experience.

Required Experience & Skills

• Proven experience in new business, outbound, or B2B sales.
• Demonstrated history of meeting or exceeding sales targets.
• Experience with consultative selling and full-cycle sales.
• B2B sales experience, ideally in technology, hardware, managed services, or a related industry.
• Strong verbal and written English communication skills.
• Confident conducting discovery calls, presentations, and sales conversations.
• Experience using CRM platforms for pipeline and activity management.
• Strong prospecting skills and ability to independently build and work a sales pipeline.
• Ability to quickly learn technical products and translate features into business benefits.
• Strong negotiation, objection-handling, organization, and follow-up skills.

Perfect Fit / Culture

• Takes complete ownership of their pipeline and proactively looks for new opportunities.
• Qualifies prospects carefully and focuses time on genuine sales opportunities.
• Comfortable with rejection and uses setbacks to improve their approach.
• Communicates proactively with both prospects and internal teams.
• Highly organized and able to manage their own schedule and priorities.
• Holds themselves accountable to measurable sales targets and results.

Typical Day

You’ll begin by reviewing your pipeline and prioritizing follow-ups and new prospecting. A typical day includes researching potential accounts, making outbound calls, sending emails and LinkedIn outreach, conducting discovery calls and product demonstrations, handling objections, and moving qualified opportunities toward a decision.

You’ll also keep CRM records updated, prepare proposals and follow-up communication, and coordinate with the internal team as opportunities progress toward closing.

Interview Process

1. AI Screening
2. Client Interview
3. Offer Stage