Account Manager, Lombardy
At a glance
Manager-level Account Management role at RateHawk. Remote, Italy · full-time · no salary stated · we estimate €44,688–€66,388.
RateHawk has not published a salary for this role. The figure below is our estimate, not theirs.
remoteroles summary, based on the employer's posting.
What you'll do
- Grow coverage across Lombardy and build stronger working relationships with tour operators, agencies, travel managers and OTAs
- Work with sales to spot territory opportunities, then train new and existing partners on the system
- Present products and network at travel-industry events while resolving partner issues and checking transaction accuracy
- Review market and competitor activity, report through CRM and internal systems, and develop API partnerships
What you bring
- At least three years across the B2B sales cycle, focused on business development and account management
- Fluent Italian and intermediate English, with residence in Lombardy and a car for business travel
- Comfort with metrics, data-led decisions, Excel and dashboards
Who this fits
This remote role suits someone who can manage B2B partner relationships and work across the full sales cycle. You must live in Lombardy, speak fluent Italian and intermediate English, and have a car. Business trips may take up roughly forty to fifty percent of your working time.
From the employer
RateHawk is part of Emerging Travel Group — a pioneering travel-tech company also known for its two other brands, ZenHotels and Roundtrip, spanning over 220 markets worldwide.
Our mission is to create, distribute, and operate the most convenient travel products. We constantly innovate and break the rules of the highly complex travel industry to make travel more widely available for individuals, more rewarding for professionals, and simpler for everyone.
As an Account Manager, you will play a pivotal role in maintaining and developing relationships with our clients and consolidating our presence on the local market.
This is a remote vacancy open to candidates residing in Lombardy, Italy.
Job Responsibilities:
- Expand and consolidate presence in the assigned territory;
- Maintain and develop our relationship with signed partners (tour operators, travel agencies, travel management companies, OTAs) in order to increase their performance;
- Collaborate with the sales team to identify and grow opportunities within the territory;
- Follow-up with existing and new partners in order to provide system training;
- Position the brand within the travel trade through ongoing product presentations and networking events;
- Address incident issues, ensuring partners support;
- Payments control: oversee and ensure accuracy in transaction processing;
- Spend approximately 40%-50% of your working time on business trips, including meetings with clients, industry events, and other business-related events;
- Provide market & competitive environment analysis;
- Provide regular comprehensive reporting through CRM and internal systems;
- Maximize and develop API deals with the potential and existing partners.
Requirements
- Relevant Experience. Minimum of 3 years of successful experience in the full sales life cycle with a focus on business development and account management of B2B companies. Experience within the travel, IT, or e-commerce industries would be a plus;
- Language knowledge. Fluent in Italian and Intermediate English;
- Location: Lombardy, Italy
- Travel Requirements. Up to 40%-50% of travel time may be required;
- Car is mandatory for business trips;
- Analytical Skills. Used to data-driven decision-making, metrics-driven and good with numbers, Excel, and dashboards;
- Personal Skills. Proactive, ambitious, motivated, action-oriented, results-focused, appetite for innovative technology, comfortable with the fast-changing business environment, teamplayer;
- International Mindset. Ability to understand and work across a wide range of cultural contexts reflecting ETG’s global presence;
- Competence in API technology deals is a plus.
Benefits
- Flexible schedules and opportunity to work remotely.
- Ambitious and supportive team who love what they do, appreciate each other, and grow together.
- Internal programs for adaptation and training, development of soft skills, and leadership abilities.
- Partial compensation for participating in external training and conferences.
- Corporate English school: Group and individual lessons, speaking clubs with colleagues from all over the world.
- Corporate prices on hotels and travel services.
- MyTime Day Off - an extra non-working day without loss of compensation.
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