Client Success Manager
Remote Peekskill Full-time Manager Customer Success
At a glance
Manager-level Customer Success role at Reconomy. Remote, United States · full-time · no salary stated · we estimate $85,000–$135,000 across the United States.
Estimated pay
Reconomy has not published a salary for this role. The figure below is our estimate, not theirs.
$85,000 – $135,000
What the middle half of mid-level customer success roles in the United States paid, among postings that did state a salary.
Worked out from 682 postings that stated pay, median $107,675. Last updated Oct 29, 2026.
RoleCustomer Success
SeniorityManager
LocationPeekskill
WorkplaceRemote
EmploymentFull-time
PostedOct 29, 2026
Role brief
remoteroles summary, based on the employer's posting.
What you'll do
- Keep client contracts, invoices and service delivery on track so accounts run smoothly
- Coordinate with sales, operations and compliance teams to address client needs and support business goals
- Check how clients collect and report data, then audit those processes
- Stay in touch with clients, resolve concerns, provide training and escalate urgent issues to protect satisfaction and retention
- Spot workflow improvements and ways to broaden services for existing clients
What you bring
- A high school diploma or a bachelor's degree in business, sustainability or a related area
- Two to three years in account management or another role working directly with clients
- Strong Microsoft Office skills, especially SharePoint and PowerPoint
- Clear writing and speaking skills, including preparing presentations and delivering them to clients
Who this fits
This role suits someone with account management or client-facing experience who can handle client communication, service coordination and data reviews. Some travel may be required.
From the employer
At Lincoln Waste Solutions, powered by Reconomy, our vision is a waste-free world where resources are conserved, and economic growth is achieved through sustainable, circular practices. We provide a full-service management approach for all types of waste and recycling, offering services such as recycling, waste consulting, hauler management, and back-office support.
With a proven track record, we work with hundreds of clients across the globe, including regional and national companies across various industries. Leveraging strong partnerships with over 6,000 haulers, we help our clients achieve greater waste efficiency, increased recycling, improved sustainability data, and cost savings, all while moving toward a more sustainable, waste-free future.
With a proven track record, we work with hundreds of clients across the globe, including regional and national companies across various industries. Leveraging strong partnerships with over 6,000 haulers, we help our clients achieve greater waste efficiency, increased recycling, improved sustainability data, and cost savings, all while moving toward a more sustainable, waste-free future.
- Manage client accounts by overseeing contracts, billing, and service delivery to ensure everything runs smoothly and clients remain satisfied.
- Work closely with internal teams such as Sales, Operations, and Compliance to make sure client needs are met and business goals are supported.
- Review and audit client data processes to understand how they gather and report information.
- Maintain regular communication with clients to understand their needs, address concerns, and build strong, trusted relationships
- Provide training and support to clients to help them understand requirements and ensure compliance.
- Deliver excellent customer service by responding quickly to inquiries, anticipating client needs, and escalating urgent issues when necessary to maintain client satisfaction and retention.
- Identify opportunities to enhance workflows and expand service offerings to better support clients.
- Some travel maybe required.
- A Highschool Diploma or bachelor’s degree in business, Sustainability, or a related field (required).
- 2–3 years of experience in account management or a client-facing role.
- 1+ years of experience in the sustainability, environmental compliance sector, Waste Industry or a related field is preferred but not required.
- Strong proficiency in Microsoft Office, particularly SharePoint and PowerPoint.
- Excellent verbal and written communication skills, with the ability to create presentations and present information to external clients.
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