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remoteroles

Senior Legal Operations & Contract Systems Analyst

Regeneron regeneron.com Open
Remote Sleepy Hollow Full-time Senior IT Support & Helpdesk

At a glance

Senior IT Support & Helpdesk role at Regeneron. Remote, United States · full-time · no salary stated · we estimate $104,476–$145,000 across the United States.

Estimated pay

Regeneron has not published a salary for this role. The figure below is our estimate, not theirs.

$104,476 – $145,000
What the middle half of senior IT support & helpdesk roles in the United States paid, among postings that did state a salary.
Worked out from 383 postings that stated pay, median $126,000. Last updated Oct 29, 2026.
RoleIT Support & Helpdesk
SenioritySenior
LocationSleepy Hollow
WorkplaceRemote
EmploymentFull-time
PostedOct 29, 2026
Role brief

remoteroles summary, based on the employer's posting.

What you'll do

  • Keep contract lifecycle processes, governance controls and working practices consistent across legal, procurement and business teams
  • Configure and maintain Icertis CLM templates, clause libraries, workflows and metadata, then test updates and releases
  • Create training, onboarding materials, communications and digital guides that help users adopt contract tools and processes
  • Review contract workflows and data, then recommend changes that improve efficiency, compliance, reporting and searchability
  • Build dashboards and operational measures covering contract volume, cycle times, approvals, renewals and user adoption

What you bring

  • A bachelor’s degree in a relevant area such as business, legal studies, information systems or procurement
  • At least five years in legal operations, contract management, procurement operations or a related discipline
  • Hands-on experience with CLM platforms, contract governance, approval processes and compliance needs
  • Background creating training, communications, onboarding resources, process documentation and change support

Who this fits

This senior role suits someone who can turn business needs into workable contract processes and coordinate across legal, IT, procurement and other stakeholders. It is remote in the Eastern time zone, with occasional visits to Sleepy Hollow, New York.

From the employer

Build our future together:

We are seeking an experienced, highly motivated Senior Legal Operations & Contract Systems Analyst to strengthen Regeneron’s contract management operations, governance, analytics, user adoption, change management, and contract technology ecosystem, including the Icertis Contract Lifecycle Management (CLM) platform. This role combines legal operations, contract governance, stakeholder engagement, business process improvement, training, analytics, end-user support, and technology administration to drive adoption and operational excellence across the contract lifecycle.

The position serves as a strategic partner within the Transactions Law Group, working closely with Global Procurement, IT, Compliance, and business stakeholders to improve contract management practices, enhance operational efficiency, accelerate adoption, and support data-driven decision-making. The ideal candidate brings strong contract management, legal operations, governance, communications, process improvement, and technology capabilities, along with the ability to influence and collaborate across legal and business functions.

The successful candidate will help lead initiatives that improve contract data quality, searchability, workflow effectiveness, collaboration, reporting, user experience, and adoption of contract management technologies. This role is critical to ensuring enterprise contract processes are efficient, compliant, intuitive, and aligned with evolving business needs.


When & Where: This is a Remote position (Eastern time zone), with occasional on-site visits to Sleepy Hollow, NY.

Discover your role:

  • Support contract lifecycle management processes, governance, controls, and best practices across legal, procurement, and business functions.
  • Administer and support the Icertis CLM platform, including templates, clause libraries, workflows, metadata, notifications, system settings, enhancements, testing, and release deployments.
  • Collaborate with IT, AMS support teams, Icertis, Whatfix, and other vendors to troubleshoot issues, support enhancements, and improve platform usability.
  • Develop and deliver training, onboarding, office hours, communications, quick reference guides, FAQs, SOPs, newsletters, and digital adoption content.
  • Lead user adoption and change management initiatives that increase awareness, confidence, and effective use of contract management tools and processes.
  • Gather business requirements, analyze current processes, and recommend improvements that increase efficiency, consistency, transparency, and compliance.
  • Support initiatives involving AI-enabled contract solutions, automation, analytics, integrations, and future contract intelligence capabilities.
  • Develop dashboards, reports, KPIs, and operational insights related to contract volume, cycle times, approvals, renewals, compliance, and user adoption.
  • Partner with stakeholders to improve contract data quality, searchability, workflow effectiveness, collaboration, reporting, and user experience.

This role requires:

  • Bachelor’s degree in Business Administration, Legal Studies, Legal Operations, Information Systems, Procurement, Finance, Communications, Organizational Development, or a related field.
  • 5+ years of experience in legal operations, contract management, contract administration, procurement operations, legal technology, or a related discipline.
  • Experience supporting CLM platforms and contract governance, approval processes, compliance requirements, and business operations.
  • Strong understanding of CLM processes, controls, data quality, reporting, user adoption, and operational best practices.
  • Experience developing training programs, communications, onboarding materials, process documentation, and change management support.
  • Strong analytical, reporting, communication, presentation, stakeholder management, and cross-functional collaboration skills.
  • Ability to manage multiple priorities, influence stakeholders, and translate business needs into practical, scalable solutions.

Preferred Experience

  • Experience supporting or administering Icertis CLM.
  • Experience with legal operations technology, contract intelligence platforms, AI-enabled contract management solutions, or digital transformation initiatives.
  • Experience with Whatfix or similar digital adoption platforms.
  • Familiarity with reporting, dashboards, business intelligence tools, and operational KPIs.
  • Knowledge of Oracle, Workday, Adobe Sign, procurement systems, CRM platforms, ERP integrations, or related enterprise applications.
  • Experience in biotechnology, pharmaceutical, healthcare, or another regulated industry.
  • Familiarity with legal operations, procurement operations, contract governance, and change management methodologies.

Success in This Role Looks Like

  • Users understand and confidently use CLM processes, tools, and support resources.
  • Contract data quality, governance, reporting, and searchability continue to improve.
  • Contract workflows are more efficient, transparent, and easier to navigate.
  • Training, communications, and adoption efforts are delivered consistently and effectively.
  • Leadership has clearer visibility into contract operations, adoption trends, and performance metrics.
  • New contract management capabilities, integrations, and AI-enabled solutions are implemented with strong user readiness and adoption support.


Does this sound like you? Apply now to take your first step towards living the Regeneron Way! We are committed to building a workplace with an inclusive culture. Regeneron is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion or belief (or lack thereof), sex, sexual orientation, gender identity or expression, gender reassignment, marital or civil partnership status, civil status, pregnancy or parental status, age, disability, nationality, citizenship status, ethnic or national origin, membership of the Traveler community, familial status, genetic information, military or veteran status, or any other characteristic protected under applicable law. Where required, we will provide reasonable accommodation to applicants with known disabilities or chronic illnesses during the recruitment process, unless such accommodation would impose undue hardship.

Where necessary, we disclose salary ranges for roles in all countries in which we operate. The final offer will be determined within the relevant range based on the country of employment, specific role level, and your skills and experience. In some countries, collective bargaining agreements (CBAs) may apply and influence certain elements of pay or benefits. Regeneron offers a competitive and comprehensive total rewards package which may include, depending on country and role: annual bonuses or other incentive plans, equity awards, pension or retirement benefits, 401(k) company match, health and wellness programs, fitness centers, insurance benefits (e.g. medical, dental, vision, life and disability), paid time off, and family support benefits. For additional information about Regeneron benefits in the U.S., please visit https://careers.regeneron.com/en/working-at-regeneron/total-rewards/. For other locations, additional information will be provided during the recruitment process. If you have any questions, please speak with your recruiter.


Please be advised that at Regeneron, we believe we do our best work when we are together. For that reason, many roles are required to be performed on‑site. Please speak with your recruiter and hiring manager for more information about on‑site expectations for your role and location.


As part of the recruitment process, certain background checks may be conducted in accordance with the laws of the country where the position is based. The purpose of such checks is to verify certain information prior to the commencement of employment such as identity, right to work and educational qualifications.


For jobs in Canada: this posting is for an existing position.

Opportunity

IT Support & Helpdesk work from LinkedIn, X, Reddit and Upwork, in one list.

Each morning you get everything that fits, strongest first.

IT Support & HelpdeskRemote

Find me work

By the team behind remoteroles.

Find me work
Opportunity

IT Support & Helpdesk work from LinkedIn, X, Reddit and Upwork, in one list.

Each morning you get everything that fits, strongest first.

Find me work

By the team behind remoteroles.